Responsibilities

• Own the content calendar. Plan, manage, and execute Harper's content program across blog, email, social, and field marketing assets — keeping the calendar organized and stakeholders aligned.
• Write and edit across formats. Produce high-quality blog posts, customer stories, thought leadership, email copy, and sales enablement materials.
• Develop customer stories. Interview customers, find the compelling narratives, and turn them into case studies, testimonials, and stories that build trust with prospects.
• Support field marketing. Create and maintain the assets that help Harper show up effectively at events, in partnerships, and in direct sales conversations.
• Collaborate on thought leadership. Work with founders and subject matter experts to develop and publish perspectives that position Harper as a voice in commercial insurance.
• Track content performance. Monitor engagement, reach, and conversion for content assets, and use the data to inform future planning and priorities.

Requirements

• 3+ years of content marketing experience, with a portfolio that demonstrates range across formats (long-form, short-form, email, and assets)
• Strong writing and editing skills with demonstrable ability to adapt voice and tone for different audiences and channels
• Experience managing a content calendar and coordinating content production with multiple stakeholders
• Ability to conduct interviews and distill complex or technical information into clear, accessible narratives
• Working knowledge of content performance metrics and the ability to use data to inform planning decisions
• Highly organized with strong project management instincts

Preferred

• Experience writing for a B2B or SMB audience, particularly in financial services, insurance, or a related industry
• Background developing SEO-informed content in partnership with an SEO strategist
• Experience creating sales enablement materials or field marketing assets
• Familiarity with content management systems, email platforms, and basic design tools
• Exposure to thought leadership and executive content programs

Benefits

• Uber commuter benefits
• Meals provided — breakfast, lunch, and dinner
• Snacks, drinks, and coffee stocked daily
• Free gym membership
• Health, dental, and vision insurance