Content & Community Manager

Holliston, MA (On-site)

$75K/yr – $80K/yrMid Level4+ years expFull time

Posted 4 months ago

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Job Summary

Drive content strategy and SEO‑driven storytelling for a multi‑brand greeting card and gifts business.

  • Own SEO-driven content strategy for blogs, product pages, and social content.
  • Must-have: 4+ years in content marketing or similar role.
  • Standout: cross-brand collaboration and ability to adapt brand voice.

Job Description

Responsibilities

  • Develop SEO-driven content strategies aligned with brand communication planning
  • Create website blog content, product storytelling, and digital assets
  • Copywriting, content creation and scheduling for all social and email
  • Optimize product descriptions and category content for search visibility and conversion
  • Implement SEO/SEM best practices across social media and digital platforms
  • Support paid social marketing campaigns with high-quality brand content
  • Evaluate and refine creative direction to ensure consistency with brand guidelines
  • Monitor content performance and continuously optimize engagement and search performance
  • Adjust ad spend and audience targeting for paid social campaigns
  • Develop and manage non-branded communities aligned with themes such as creativity, craftsmanship, sustainability, and meaningful gifting

Requirements

  • Bachelor’s degree in related area
  • Minimum 4 years in similar position/role
  • Able to work in a fast-paced environment and juggle multiple brands

Preferred

  • Experience in content marketing, digital storytelling, or SEO-driven content development
  • Strong writing and editorial skills with attention to brand voice and tone
  • Understanding of SEO principles and content optimization tools
  • Experience managing social media or community engagement initiatives for organic and paid social
  • Ability to analyze content performance using analytics platforms
  • Creative mindset with strong collaboration skills
  • Photo and Video creation and editing skills via Canva or similar
  • Familiarity with Meta Business Suite(FB & Instagram), Pinterest, and Tik Tok
  • Email Marketing segmentation and automation expertise with Klaviyo or Hubspot

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Quilling Card LLC logo

Quilling Card LLC

Quilling is the art of rolling, coiling and shaping strips of paper to create a cohesive three-dimensional design and has been practiced for centuries all over the world. Today, Quilling Card is the premiere source for preserving and promoting this ancient art form. We specialize in handcrafting beautiful greeting cards for every occasion in your life, from holiday greetings to birthdays and every special occasion in between.We are a proud Fair Trade Federation Member with 1,000 artisans in our 5 factories in Vietnam. Our headquarters and warehouse is located in Holliston, MA USA.Don't just send a card, send art!

Founded in 2012
Holliston, Massachusetts, USA
30 employees (8 in marketing)

Traffic Signals

Monthly Visitors
36.6K
Monthly Google Ads Budget
$1.5K
Traffic Source Mix
Search
35.4%
Direct
49.6%
Referral
4.7%
Social
6.8%
Paid
3.3%

Headcount Trend

Current headcount: ~30

Marketing Team

Marketing Team Size
3 (10% of company)