Content & Community Manager

Responsibilities

• Content Creation & Editing: Plan, craft, edit, and bring to life marketing content that resonates with fans, including social media posts, promotional clips, and trailer scripts. Ensure all content reflects the brand voice and game messaging.
• Social Media Management: Manage official social media accounts (Twitter/X, Instagram, YouTube, TikTok, etc.), develop and maintain content calendar around game launches, track engagement metrics, and optimize content strategies.
• Community Engagement: Engage with fans across Discord, Reddit, and social channels, monitor sentiment, report insights to the marketing team, and support community events or livestreams.
• Collaboration & Coordination: Proactively coordinate with the Marketing & PR Manager, developers, and internal teams to gather assets and ensure cohesive content execution. Own day-to-day coordination and follow-up with external creators, agencies, and freelancers, including deliverables, timelines, assets, and approvals.
• Additional Responsibilities
• - Support influencer collaborations (Marketing & PR Manager leads main strategy).
• - Contribute ideas for improving engagement and content effectiveness.
• - Assist with marketing campaigns by providing content and community insights.
• - Create postmortem reports for major campaigns, analyzing performance metrics, audience engagement, and content effectiveness. Provide actionable insights and recommendations to improve future campaigns.

Requirements

• 5+ years of experience in content marketing, social media, or community management.
• Strong writing, editing, and storytelling skills.
• Ability to craft scripts for trailers and short-form social content.
• Experience producing or editing social media videos.
• Deep understanding of gaming culture and online communities.
• Experience managing social media accounts professionally.

Preferred

• Experience managing gaming communities, Discord servers, or forums.
• Experience with livestreams planning/execution and familiarity with Twitch, Youtube, OBS, or multistream workflows or content creator collaborations.
• Knowledge of JRPGs or Japanese games.

Benefits

• Benefits: Health, Dental & Vision coverage, 401k plan
• Health care: effective first of the month following 30 days waiting period.
• Paid holidays; 88 hours of vacation first year; 56 hours sick leave per year
• Discretionally Year-end bonus (TBD) may be available