Content & Communications Manager

Responsibilities

• Own and maintain Alpha USA's editorial calendar across channels — blog, email, social, and long-form content
• Set the content strategy for key campaigns and audiences, thinking audience-first before deciding on format or channel
• Develop and steward Alpha USA's brand voice, ensuring consistency across every piece of content the team produces
• Commission, brief, and edit content produced by team members, freelancers, and ministry partners
• Write and edit across formats: email campaigns, blog posts, landing page copy, social captions, scripts, and long-form storytelling
• Interview staff, church leaders, and Alpha participants to surface stories that bring the mission to life
• Adapt Alpha Global creative assets and messaging for the US context — contextualizing, not recreating
• Develop compelling narratives for lead gen campaigns in partnership with the Marketing and Campaign Manager
• Oversee the Alpha USA blog — editorial standards, publishing cadence, and SEO alignment
• Own external email communications beyond campaigns (newsletters, updates, thought leadership sends)

Requirements

• 5+ years in content strategy, communications, or brand storytelling — ideally in a nonprofit, ministry, or mission-driven organization
• Exceptional writer across formats: you can write a punchy social caption and a 1,200-word narrative piece, and they both sound like the same brand
• Demonstrated experience building or stewarding a content strategy, not just executing one someone else designed
• Comfort with photo and video concepts — you don't need to shoot everything, but you can direct creative and brief a freelancer well
• Familiarity with HubSpot or similar marketing automation platforms; you understand how content feeds a nurture sequence
• Experience working across teams — you can translate ministry goals into marketing strategy without losing either

Preferred

• Experience in a faith-based or church-adjacent organization
• Background in or exposure to Catholic audiences or multicultural ministry contexts
• Basic Adobe Creative Suite or Canva familiarity — enough to give informed creative direction
• Experience managing or developing an early-career team member
• Desirable Characteristics: Mission-driven and people centered, with a genuine desire to enable others through technology.
• Desirable Characteristics: Clear, steady leader who brings calm, structure, and focus in complex or ambiguous situations.
• Desirable Characteristics: High ownership mindset, taking responsibility from idea through execution and follow-through.
• Desirable Characteristics: A builder’s instinct—energized by imagining what Alpha’s technology could become, not only maintaining what it already is.
• Desirable Characteristics: Embodies Alpha culture (prayer, invitation, hospitality, generosity).
• Desirable Characteristics: Adheres to Alpha Staff Operating Values.