Responsibilities

• Create, schedule, and manage engaging content across social media platforms (Instagram, Facebook, TikTok, etc.)
• Develop and distribute email communications, including promotions and newsletters (via Klaviyo)
• Maintain a consistent brand voice that reflects both Crossroads Collective and Catholic Charities of Acadiana
• Capture photo and video content for products, events, and community storytelling
• Execute and support in-store promotions, campaigns, and seasonal initiatives
• Assist in planning and promoting sales and special events
• Collaborate with team members to develop creative strategies that increase visibility and foot traffic
• Provide excellent, welcoming customer service on the sales floor
• Assist with cashiering and product selection
• Help maintain a clean, organized, and inviting retail environment

Requirements

• Strong written and verbal communication skills.
• Experience with social media platforms and content creation (professional or personal).
• Basic knowledge of email marketing tools is a plus.
• Creative mindset with attention to detail.
• Ability to multitask and work in a fast-paced retail environment.
• Customer-service oriented with a positive, team-focused attitude.
• Retail, marketing, or communications experience preferred but not required.
• Ability to stand for extended periods and perform typical retail duties.
• Comfortable using a smartphone or camera for content creation.

Preferred

• Basic knowledge of email marketing tools is a plus.

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance