Consumer Communications & New Media Manager

USA (Remote)

$150K/yr – $170K/yrSenior Level5+ years expFull time

Posted 2 days ago

Job Summary

Owns media relations and creator partnerships for OnePay, driving pitches, interview placements, and ongoing collaborations while monitoring coverage and guiding messaging with legal and compliance for fintech audiences.

Lead media outreach and story placements
Manage ongoing new media partnerships and opportunities
Represent OnePay in interviews when needed

Job Description

Responsibilities

Build and maintain relationships with reporters, producers, podcasters, Substackers, live show hosts, and new media creators across finance, tech, culture and lifestyle
Pitch OnePay stories and secure placements — reviews, guest appearances, interviews, newsletter features, live show segments
Manage inbound requests from media outlets and prioritize the right opportunities
Develop and manage ongoing new media partnerships that extend OnePay's reach with consumers
Write and edit pitches, briefing docs, talking points, and Q&A prep tailored to new media formats
Monitor media coverage and sentiment, flagging risks and opportunities to leadership
Partner with legal and compliance on messaging in a regulated, fintech-sensitive environment
Represent OnePay directly in interviews and appearances as needed

Requirements

5+ years in communications, PR, or new media/creator relations, in-house or agency
Active, demonstrated relationships with reporters, podcasters, substackers, live show hosts, and other new media creators
Excellent writing and pitching skills — you can turn a feature into a story a host or creator wants to run
Comfort navigating fast-moving, informal media formats (live shows, podcast) alongside traditional press norms
Drive and proactivity — everyone here is a builder and executor

Benefits

Remote-friendly (US), flexible time off (FTO), and opportunities for growth
A high-growth, mission-driven, inclusive culture where your work has real impact
401(k) plan with company match

OnePay

We believe the future of financial services is meeting consumers where they already are — in their daily lives, workplaces, and communities nationwide. OnePay is an all-in-one financial platform already helping millions of consumers save, spend, borrow, and grow money. With fee-free banking, high-yield savings, overdraft protection, instant money transfers, cashback rewards, credit-building tools, and flexible borrowing options, OnePay gives consumers the tools they need to make real financial progress — all in one place. In addition to its fast-growing consumer business, OnePay also serves employers, HCM providers, and gig platforms. Through its B2B financial wellness suite, OnePay consolidates savings, spending, and credit tools into one platform, complementing or unifying existing benefits to improve employee stability, engagement, and productivity.Backed by Ribbit Capital and Walmart, OnePay has a 4.8★ app rating, is growing quickly, and is always looking for talented people to join our team. Learn more at www.onepay.com.OnePay is a financial technology company, not a bank. Banking services provided by Coastal Community Bank or Lead Bank, Members FDIC.

New York, New York, USA

1.2K employees (111 in marketing)

www.onepay.com