Responsibilities

• Manage several 3rd party vendors to support scheduled monthly distributions of marketing programs, promotional materials, collateral, and printed signage to all retail branches
• Execute the end-to-end fulfillment process including soliciting requests from marketing partners for inclusion in each distribution, business rule development/confirmation, quality control validation, shipment confirmations, branch profile updates, and billing
• Lead vendor management and operational oversight – performance monitoring against contractual obligations and determined service levels, quarterly reviews with vendors to determine usage levels, future applications of the product/service, SLA reviews, monthly scorecard completion
• Provide process improvement recommendations and contribute innovative and creative ideas to improve the branch’s experience and project performance while creating efficiencies and reducing costs
• Oversee daily ordering by branches and fulfillment to identify trends, manage vendor resources, and maintain appropriate inventory levels to accommodate branches while maximizing warehouse space, order consolidation, and reducing costs
• Ensure all process steps are properly documented, approved, and comply with all Audit and Control requirements
• Think critically and make recommendations to optimize campaigns to improve results
• Lead projects with greater independence and judgment, not just follow established procedures
• Provide advice and support across teams, helping to execute against broader department goals
• Spot and address information gaps, and escalate or resolve complex problems before they become roadblocks

Requirements

• 5+ years experience in a marketing campaign/operations execution role
• Strong project management, communications, multi-tasking, collaboration skills
• Ability to thrive in a fast-paced environment with a focus on teamwork and attention to detail; work well under pressure and tight deadlines; and manage multiple demands at once
• Proactive mindset when problem solving and creating new solutions
• Strong relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
• Sound understanding of Excel and PowerPoint
• Excellent written and oral communication skills

Nice To Have

• Undergraduate degree in Marketing/Operations or related field

Benefits

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more