Responsibilities

• Analyze fan and consumer data, including behavior, segmentation, and lifecycle insights
• Identify trends and opportunities across the fan journey to uncover drivers of engagement and value
• Synthesize complex datasets into clear, actionable insights that inform decision-making
• Translate fan data into strategies that drive ticketing revenue, fan engagement, retention, and lifetime value
• Develop data-driven recommendations across CRM, marketing, and digital channels
• Create compelling, client-ready narratives and presentations that clearly articulate strategic direction
• Contribute to evolving best practices around fan data and KORE-enabled strategy
• Support end-to-end delivery of consulting engagements, from analysis through to implementation-ready recommendations
• Build strong client relationships and act as a trusted advisor on fan and consumer strategy
• Collaborate with internal data, product, and marketing teams to deliver integrated, high-quality outputs

Requirements

• 2–5 years of experience in consulting, data analytics, CRM strategy, or a related field
• Strong analytical skills (Excel, SQL, BI tools, or similar)
• Ability to synthesize complex data into clear, actionable insights and recommendations
• Strong communication and storytelling skills, with experience creating client-facing materials
• Client-focused mindset with the ability to build relationships and influence stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with consumer or fan data, including segmentation, targeting, or lifecycle analysis

Preferred

• Experience with the KORE Intelligence platform is highly preferred
• Experience in sports, entertainment, or fan-driven businesses is preferred