Community Social Service Tech NE

Dublin, GA (On-site)

$14/hrEntry LevelFull time

Posted 4 months ago

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Job Summary

Drive coordinated community-based support and case management for youth, with CPS-Y certification goals and a heavy emphasis on documentation, confidentiality, and supervisor communication.

  • Must-have: High School Diploma/GED and valid Georgia driver’s license.
  • Standout: CPS‑Y credentialing pathway and extensive progress-note and EMR discipline signals.

Job Description

Responsibilities

  • Maintain Productivity of 65$ (5.8 hrs daily) 100% of time. Ensure consumers on caseload are linked with services needed in the community.
  • Record efforts in PSRI progress notes no later than 24/hrs after service. 100% of the time. Inform the supervisor immediately concerning any changes with consumers insurance coverage.
  • Have designated person check the gp website by the 2d day of each month and report any insurance changes to supervisor.
  • Ensure consumers go to scheduled Dr. appointments, Ensure consumers take medications as prescribed.
  • Will have progress notes scanned and shown in the EMR no later than 7 days after providing the services.
  • Maintain all medical information on assigned consumers in compliance with agency standards always maintaining confidentiality of consumers.
  • Will maintain consumer Demographics Screen current in EMR in making sure that current contact information, address, and other pertinent information is correct. Send out change of address forms monthly.
  • Will attend a staff meeting with a Licensed person providing supervision a minimum of lx per month.
  • Will maintain caseload file to reflect due dates concerning each consumer's medical information and advise supervisor at least 3 days in advance when information is due.
  • Provides billable hours to average 5.8 hours per day. To be measured by daily productivity spreadsheets maintaining at least 65%.
  • Provide CSI services to consumers on case load at least 2x monthly or as recommended by MD, CMO, or APS.
  • Will report cases where consumers do not show for CSI appointments to immediate supervisor. Reflect no-shows in appointment book.
  • Document the consumers degree of daily participation, response, behavior, and interventions provided in progress note.
  • Will work with secretary in completing weekly schedule to ensure monthly contacts are met and maintained.
  • Will have contact with consumers parents, teachers, and school counselors weekly and report findings to supervisor and MD/reflect in progress notes.
  • Maintain all medical information on classified consumers in compliance with agency standards always maintaining confidentiality of consumers
  • Will maintain release of information current on each consumer, have parent and consumer sign then scan into EMR.
  • Recognizes contributions and celebrates accomplishments. Communicates accurate information to others in a professional and courteous manner; conveys a willingness to assist.
  • Accept direction and feedback from Supervisors and follow through appropriately when requested by supervisor.
  • Follow all other rules and policies.

Requirements

  • High School Diploma/GED Equivalent
  • Valid Georgia Driver’s License
  • Effective verbal and written communication skills
  • Strong interpersonal skills and the ability to work effectively with diverse communities
  • Ability to work independently and in collaboration with others
  • Experience with Microsoft 365 Office Products
  • Ability to organize, prioritize and meet deadlines accordingly
  • In order to earn CPS-Y Certification, you have to meet these requirements: Be 18-26 years of age (provide a copy of a valid Georgia ID ); and Have a mental health (MH) condition, substance use disorder (SUD), or a co-occurring diagnosis ; and a strong desire to identify themselves as a person living with a mental illness or substance use diagnosis; and Be able/willing to actively seek and manage your own appropriate care; and Be able to share their own personal story in a safe and appropriate way; and Must be well grounded in recovery wellness; and One year between diagnosis and application to training; and/or If the individual has a substance use condition, there must be one year continuous abstinent from substance use ; and Have a high school diploma or GED; provide a copy of these documents; and Provide (2) letters of reference

Preferred

  • 2+ years experience with Microsoft Office products
  • Previous case management
  • Previous experience with conflict resolution/de-escalation skills
  • Already hold certification as a Certified Peer Specialist- Youth
  • Have all three of these: Lived experience dealing with a behavioral health diagnosis, have a high school diploma or GED, and be willing to become certified
  • Ability to use lived experience to support youth in IC3 program.
  • Ability to work effectively in a team environment.
  • Ability to establish and maintain relationships with peers based on mutuality and common connection.

Benefits

  • Medical, Dental & Vision Plan Options!
  • Generous Paid-Time Off Policy with Flexibility Companywide!
  • 401(k) Plan with Company Match!
  • Short- & Long-Term Disability Plans!
  • Access to our Employee Assistance Program (EAP)!
  • Paid Training Time!
  • Opportunities for Career Growth & Advancement!
  • Paid Lunch Breaks* & So Much More!