Community Social Media Manager

Responsibilities

• Member Management: Handle onboarding, maintain engagement through regular check-ins, manage queries, upsell services, and oversee wedding submissions and promotions.
• Social Media Management: Craft and schedule engaging content across platforms like Instagram, TikTok, Facebook, and Pinterest. Monitor engagement metrics, organize contests, and facilitate community interaction.
• Website Management: Develop member profiles, update blogs, manage the Idea File, publish events and send weekly eNewsletters.
• Event Planning: Organize signature events including the annual Book of Weddings release and the Wed Society Connect event.

Requirements

• Experience in community management or related roles.
• Excellent communication skills and multitasking ability.
• Independent and collaborative work capabilities.
• Strong relationship-building skills.
• Proficiency in Instagram, TikTok, and social content creation.
• Understanding of digital marketing, data and analytics.

Preferred

• Familiarity with Hubspot, Asana, or similar tools is a plus.

Benefits

• Salary commensurate with experience - Opportunity for Growth & Full Time
• Mostly remote role offering flexibility and work-life balance.
• Provision of a business laptop and necessary software.
• Professional development opportunities and continuous learning support.
• Participation in team-building and company-wide events.
• Flexible schedule