Community Relations Specialist

Responsibilities

• Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc.
• Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets.
• Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc.
• Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc.
• Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc.
• Acts as point person on key projects.
• Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies.
• Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc.
• Coordinates with sales team for successful market execution.
• May develop plans to increase “crossover” enrollment.

Requirements

• Bachelor's Degree in Marketing, Business Administration or related field. required
• 3+ years sales/marketing experience, preferably with government products. required
• Health insurance or managed care experience preferred
• Specific language skills may be required by some plans.
• Driver’s License may be required by some plans.
• Life and Health License (can be obtained within 90 days of employment) – If required by the Business Unit/Department
• For Fidelis Care and Medicare only: Bachelor’s degree in Marketing, Business Administration or equivalent experience
• For Medicare only: Travel up to 80% Must be willing to travel within assigned territory.

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.