Job Description - Community Relations Manager

Baileys Harbor Community Association

Position Purpose

Serve as the strategic leader and primary external representative of BHCA. This position develops organizational direction, strengthens community partnerships, grows membership and sponsorship support, advances fundraising initiatives, and works directly with the Board to ensure mission fulfillment.

Reports To

Board of Directors

Classification

Full-Time

Key Responsibilities

Membership & Community Relations

• Develop and execute membership growth strategies.
• Lead member retention and engagement efforts.
• Build relationships with businesses, elected officials, civic organizations, nonprofits, and community stakeholders.
• Serve as BHCA spokesperson and ambassador.

Fundraising & Resource Development

• Develop sponsorship programs and funding strategies.
• Identify and pursue grant opportunities.
• Cultivate donor and sponsor relationships.
• Work with the Board on financial sustainability initiatives.

Volunteer Program Leadership

• Establish volunteer engagement strategy.
• Develop volunteer pathways, policies, and recognition programs.
• Monitor volunteer satisfaction and retention.

Strategic Leadership

• Lead annual and long-range strategic planning.
• Develop organizational priorities, goals, and performance measures.
• Evaluate organizational effectiveness and recommend improvements.
• Identify new programs and community initiatives.

Governance & Board Support

• Prepare strategic reports and recommendations.
• Partner with the Board on policy development.
• Ensure compliance with nonprofit requirements, permits, licenses, and insurance obligations.
• Partnership development

Job Description - Community Relations Manager Page 2

Qualifications

Required:

High school diploma or equivalent; associate degree of bachelor’s degree preferred

Proven track record of successful community engagement management, independent

Strong organizational skills and exceptional attention to detail

Excellent written and verbal communication skills

Proficiency with Microsoft Office Suite and Google Workspace

Ability to manage multiple priorities and meet deadlines consistently

Valid driver’s license and reliable transportation

Maturity and patience – able to work collaboratively in a developing organization

Preferred:

Experience with nonprofit organizations or community associations

Project management certification or training

Email marketing platform experience

Volunteer coordination experience

Knowledge of Baileys Harbor and Door County

Working Conditions:

Primary office at BHCA/Visitor Center

Some remote work possible for specific tasks during off season

Evening and weekend hours required during events/meetings

Increased hours during peak season (May-October)

Reduced hours available during off season (November- April)

Ability to work outdoors in various weather conditions

Physical ability to lift and carry up to 25 pounds

Extended standing periods during events

Navigation of stairs is required

Other duties as assigned

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Location:

• Baileys Harbor, WI 54202 (Preferred)

Ability to Relocate:

• Baileys Harbor, WI 54202: Relocate before starting work (Preferred)

Work Location: In person