Responsibilities

• Lead, coach and develop communications team members while fostering a collaborative, high-performing culture.
• Partner with leadership and cross-functional teams to develop and execute communication strategies that support organizational initiatives and business objectives.
• Provide strategic guidance on messaging, communication planning, audience engagement and change management communications
• Oversee internal communication channels, employee engagement communications, communication planning and content development.
• Oversee member communications across channels, partnering with teams to translate business needs into clear, timely and member-focused messaging that supports trust, engagement and a consistent experience
• Lead public relations efforts, including media relations, storytelling, reputation management and community visibility.
• Support crisis communication planning and help ensure OCCU is prepared to communicate effectively during sensitive or high-impact situations.
• Measure communication effectiveness and continuously improve communication processes, channels and outcomes.

Requirements

• Minimum of five years of progressively responsible experience in communications, public relations, media relations, internal communications or a related field.
• Demonstrated success leading people, projects or cross-functional communication initiatives.
• Exceptional writing, editing, storytelling, presentation and verbal communication skills.
• Experience developing strategic communication plans, employee communications, media materials and stakeholder messaging.
• Strong ability to manage multiple priorities, meet deadlines, exercise sound judgment and maintain confidentiality.
• Proven ability to build relationships, influence stakeholders and communicate effectively with audiences at all levels of an organization.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business or a closely related field required and/or demonstrated experience driving measurable business outcomes. An equivalent combination of education and experience will be considered.

Preferred

• - Knowledge of media relations, reputation management, crisis communications and stakeholder engagement practices.
• - Experience using communication analytics, intranet platforms, project management tools or related communication technologies.

Benefits

• - Low-cost medical, dental and vision insurance
• - 401(k) retirement plan with employer match
• - Paid time off plus 13 paid holidays
• - Tuition reimbursement for eligible education and training
• - Company-paid long-term disability
• - 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities