Responsibilities

• Lead, coach and develop communications team members while fostering a collaborative, high-performing culture.
• Partner with leadership and cross-functional teams to develop and execute communication strategies that support organizational initiatives and business objectives.
• Provide strategic guidance on messaging, communication planning, audience engagement and change management communications.
• Oversee internal communication channels, employee engagement communications, communication planning and content development.
• Oversee member communications across channels, partnering with teams to translate business needs into clear, timely and member-focused messaging that supports trust, engagement and a consistent experience.
• Lead public relations efforts, including media relations, storytelling, reputation management and community visibility.
• Support crisis communication planning and help ensure OCCU is prepared to communicate effectively during sensitive or high-impact situations.
• Measure communication effectiveness and continuously improve communication processes, channels and outcomes.
• Key Areas of Impact:
• Communications Strategy & Organizational Messaging: Partner with leaders across OCCU to develop and execute communication strategies that support organizational priorities, employee engagement, member education, change initiatives and business objectives. Ensure messaging is clear, consistent, timely, and aligned with OCCU's brand and culture.

Requirements

• Minimum of five years of progressively responsible experience in communications, public relations, media relations, internal communications or a related field.
• Demonstrated success leading people, projects or cross-functional communication initiatives.
• Exceptional writing, editing, storytelling, presentation and verbal communication skills.
• Experience developing strategic communication plans, employee communications, media materials and stakeholder messaging.
• Strong ability to manage multiple priorities, meet deadlines, exercise sound judgment and maintain confidentiality.
• Proven ability to build relationships, influence stakeholders and communicate effectively with audiences at all levels of an organization.
• Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business or a closely related field required and/or demonstrated experience driving measurable business outcomes. An equivalent combination of education and experience will be considered.

Preferred

• Knowledge of media relations, reputation management, crisis communications and stakeholder engagement practices.
• Experience using communication analytics, intranet platforms, project management tools or related communication technologies.

Benefits

• Low-cost medical, dental and vision insurance
• 401(k) retirement plan with employer match
• Paid time off plus 13 paid holidays
• Tuition reimbursement for eligible education and training
• Company-paid long-term disability
• 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities