Community Relations Director - Kansas City, MO Area

Kansas City, MO (Unknown)

Salary Not AvailableDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Drive occupancy and community-engagement outcomes by leading marketing plans, sales workflow, and cross-team collaboration in a senior living setting.

  • Align leadership on marketing, sales, and occupancy metrics while steering plan execution and prospect conversion.
  • Coach tours, customer service, lead management, and move-in coordination to sustain strong resident relationships and budget discipline.

Job Description

Responsibilities

  • Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
  • Develop and implement marketing plans.
  • Organize and manage a successful networking and community outreach program.
  • Effectively track and cultivate all prospects utilizing the sales software.
  • Ensure that a census of budgeted occupancy or higher is maintained.
  • Monitor and manage the marketing budget.
  • Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
  • Maintain a thorough working proficiency on the lead management system.
  • Develop a rapport and positive relationship with prospective residents and families.
  • Ensure that model suites are well maintained.

Requirements

  • Muat have previous sales and marketing experience in healthcare or service related setting.
  • Excellent communication skills and a compassion for older adults.
  • Must possess valid driver’s license.
  • Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
  • Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
  • High degree of interpersonal relationship skills.
  • Strong organizational and time-management skills.
  • Considerable initiative, judgment, and leadership skills.
  • Problem solving and logic skills.
American House Senior Living Communities logo

American House Senior Living Communities

American House was founded in 1979 with the mission of providing high-quality housing for seniors at a price affordable for retirees and their families. Today, that vision of excellence and value has grown to encompass an ever-increasing number of American House locations across a variety of communities in Michigan, Florida, and Illinois.

Founded in 1979
Southfield, Michigan, USA
1K employees (22 in marketing)

Traffic Signals

Monthly Visitors
48.9K
Monthly Google Ads Budget
$76.3K
Traffic Source Mix
Search
56.4%
Direct
30.8%
Referral
7.3%
Social
2.5%
Paid
2.8%

Headcount Trend

Current headcount: ~1K

Marketing Team

Marketing Team Size
19 (2% of company)

Recent News