Community Outreach and Engagement Manager (Full-Time)

Responsibilities

• Community and Brand Development
• Articulate the Diana Health mission, model of care, and differentiators at every opportunity possible in the community, and with each person you meet
• Research, identify, and build partnerships with key hubs of community, local business, and social activity (i.e., physical and virtual places places where women gather and share information)
• Remain well-versed and knowledgeable of the latest components of our care model and our services, and of our provider team roster, preferences, and scheduling availability
• Provider & Birth Community Referral Network
• Build, augment and nurture our network of local providers who refer their patients to women's health service providers such as primary care providers, pediatricians, urologists, and fertility practices.
• Build, augment and nurture our network of birth community providers who refer their clients to OB-GYN offices such as doulas, lactation consultants, massage therapists, and chiropractors.
• Visit practices and birth community members to build relationships, provide collateral materials, host lunch & learn type meetings to educate the practices, providers, and their teams about our practice, our services, our Diana Differentiators, and how to refer their clients; ensure closed loop communications on clients they refer.
• Offer tours of our practice and provide overviews of our services
• Own, adding to and updating as needed, our local resource recommendation guides. These include our vetted recommended local providers and community partners (e.g., pediatricians, fertility clinics, acupuncturists, doulas, etc.)

Requirements

• Bachelor's degree
• Previous experience in sales or a role focused on relationship-building in diverse communities
• Available evenings and weekends for events
• Access to reliable personal transportation
• Able to develop, work against, and manage to a budget
• Excellent interpersonal and oral and written communication skills
• Excellent meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences
• Strong project planning, organizational, and data management competency
• Technologically proficient, comfortable learning and utilizing CRM systems, reporting tools, and a variety of technology platforms

Preferred

• Bonus: experience with content creation, design tools like Canva, and social media

Benefits

• Competitive compensation
• Medical, dental, and vision insurance, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave