COMMUNITY ENGAGEMENT COORDINATOR- BOSTON, MA

Responsibilities

• Serve as the first point of contact for clients, executives, and visitors, providing a consistently elevated hospitality experience
• Maintain the presentation, cleanliness, and readiness of all shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas
• Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and overall attention to detail
• Provide reception and administrative support; anticipate needs and respond promptly and discreetly to requests
• Maintain working knowledge of office systems, room reservations, and basic office technology
• Collaborate with cross-functional partners (Facilities, Security, AV, Catering) to ensure seamless workplace operations
• Utilize Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) for communication, scheduling, coordination, and documentation
• Support the planning and execution of executive meetings, client visits, and internal office events (including but not limited to Catering and Audio Visual logisitics)
• Adhere to all security, health, and safety protocols
• Perform additional duties as assigned to support workplace experience excellence

Requirements

• Minimum of 3+ years of experience in administrative support, office management, or workplace services within a corporate environment
• Demonstrated experience managing expense reports and providing business-line administrative support
• Exceptional written and verbal communication skills with a high level of professionalism
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word) and calendar management tools
• Strong organizational skills with attention to detail and the ability to manage competing priorities
• Experience coordinating catering, vendors, and meeting logistics
• Professional presence with strong attention to presentation standards
• Discreet, trustworthy, and committed to maintaining confidentiality
• Flexible and adaptable in a fast-paced, executive-facing environment

Preferred

• Background in event planning, conference services, or client-service focused environments
• Familiarity with Concur or similar expense and travel management systems
• Experience supporting financial services or other client-driven corporate environments

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs