Responsibilities

• Create and post outreach content on Instagram, Facebook, LinkedIn, TikTok, and other approved platforms.
• Help promote ThriveWorks services to community members seeking support with healthcare access, housing, food, transportation, benefits, and other health-related social needs.
• Research and help maintain ThriveWorks listings on resource platforms such as 211 LA, One Degree, Google Business Profile, Find211.org, and other community-resource directories.
• Assist with outreach to healthcare providers, community organizations, schools, workforce partners, and referral sources.
• Use Jotform to collect prospective member information, referrals, and outreach responses using approved forms.
• Enter and maintain member engagement information in Microsoft Excel, including outreach contacts, referral activity, follow-up status, and connection outcomes.
• Keep outreach and member-engagement records organized, accurate, and up to date.
• Help track inquiries, referrals, follow-ups, and outreach results.
• Support community events, resource fairs, and digital campaigns.
• Follow ThriveWorks confidentiality, privacy, and professional communication requirements.

Requirements

• Comfortable using social media for marketing and outreach.
• Familiar with or willing to learn Canva, Excel, Jotform, Google Workspace, and Microsoft Office.
• Strong written and verbal communication skills.
• Comfortable researching community resources online.
• Organized and able to manage data entry and follow-up tasks.
• Interested in community health, marketing, healthcare navigation, social services, or digital communications.
• Prior outreach, marketing, or CHW experience is helpful but not required.

Preferred

• Those interested in community healthcare navigation
• Current college students
• Recent college graduates
• Recent high school graduates preparing for college or another postsecondary pathway

Benefits

• Flexible schedule
• Professional development assistance