Responsibilities

• The client relationship. Serve as the senior day-to-day owner of your accounts and a trusted partner to client leaders.
• Lead client communication, recurring meetings, decisions, follow-ups, renewals, escalations, and at-risk relationships.
• Ensure clients know what is happening, what comes next, and where their input or decision is needed.
• Strategy translated into execution. Turn strategic direction into a clear, prioritized account plan the team can execute.
• Pressure-test whether the work is aligned to the strategy, appropriate for the audience, and likely to move the business forward.
• Adjust priorities when client needs, performance, or available capacity change.
• Quality of the work. Make the final call on whether client work meets Clearstart's standards.
• Review and approve client deliverables, giving clear feedback that improves both the work and the team's judgment.
• As the team consistently demonstrates the standard, shift from reviewing everything to using thoughtful spot checks.
• Team leadership and delivery. Set priorities, clarify ownership, remove blockers, and hold the team accountable for strong execution

Requirements

• 5-8+ years of marketing experience, with broad knowledge across major B2B & B2B2C marketing channels and buyer journeys.
• Meaningful B2B & B2B2C healthcare and digital health experience; agency experience is strongly preferred.
• Experience leading multiple client or stakeholder relationships, including conversations with founders, CMOs, CROs, or other executives.
• Strong judgment across marketing strategy, briefs, campaigns, content, reporting, and client-ready deliverables.
• Experience leading and coaching multidisciplinary teams while operating independently with limited oversight.
• The ability to manage scope, hours, capacity, and account health responsibly.

Preferred

• Bonus: you have led work for growth-stage, PE-backed, provider, payer, or digital health companies.

Benefits

• PTO: Unlimited PTO and paid company holidays.
• 401(k) plan: A 401(k) match of up to 3.5% after you have been with the company for one year.
• TextCare: Employer-sponsored virtual concierge medicine service, TextCare, access for you and your household.
• Laptop: A company-provided MacBook laptop.
• Paid Leave: Paid maternity and bereavement leave to support employees through important life events.
• Profit-sharing program: After one year of full-time employment, employees are eligible for annual profit-sharing contributions based on company seniority, KPI performance, and annual performance reviews.