Community Manager (Studio Manager) - Musicologie Lafayette

Responsibilities

• Serve as the warm, welcoming face of Musicologie, especially during peak after-school hours, ensuring a delightful experience for everyone.
• Act as the primary point of communication for scheduling, policies, and studio events.
• Plan, organize, and conduct inspiring community events, and student concerts.
• Manage all new student inquiries via phone, text, and email with prompt and friendly communication.
• Guide new families through the enrollment process, from the first call to scheduling their first lesson in our proprietary system.
• Use Musicologie’s marketing systems to promote the studio and grow our community.
• Lead the hiring, onboarding, training, and coaching of our talented music teachers using Musicologie's proven systems.
• Foster a supportive, collaborative, and high-performing team environment.
• Oversee all daily operations to keep the studio running smoothly and looking its best.
• Manage studio supplies, materials, and merchandise ordering.

Requirements

• Are genuinely excited to help people and believe music has the power to change lives.
• Are a natural leader who knows how to build trust and motivate a diverse team of creative individuals.
• Are an expert communicator who shines in person, over the phone, and in writing.
• Thrive in a dynamic environment and are a master of multitasking, able to switch from a sales call to a student issue to event planning with grace and a cool head.
• Are highly organized, detail-oriented, and take pride in seeing projects through to completion.
• Have experience in a customer-facing role like sales, hospitality, or customer service where building relationships is key.
• Are tech-savvy and comfortable learning new systems, including our proprietary studio management software, Slack, and Google Workspace.
• Enjoy being the go-to person and are motivated by seeing a community and business grow.
• Are able to work afternoon and evening hours (when our studio is buzzing with activity) and occasional weekends for events.

Benefits

• Competitive Pay & Benefits: We offer a starting salary of $50,000 (based on experience), plus incentive pay and available health benefits.
• Paid Time Off: We believe in work-life balance and provide paid time off.
• The Gift of Music: A truly unique perk—free music lessons for you or your family members.
• A Culture of Growth: We provide comprehensive paid on-the-job training and operate in an exciting, supportive company culture centered around music and creativity.