Responsibilities

• Oversee all functions and operations on designated student property, including leasing, customer service, disputes/conflicts, Community Ambassadors (CA’s), advertising, student promotions and maintaining order.
• Open/Close office, model, amenities as per Triton’s standards (clocking in/out, be timely, cleanliness, office ready etc.).
• Retrieve and take care of messages, work orders and requests.
• Duty with cell phone. Every other week (varies by property) you respond to the calls on the community phones, and you need to be within distance to take care of any emergency.
• Open/Close the pool every other week/weekend, depending on the community.
• RENT COLLECTION: Keep payments, notes, petty cash and ledgers organized, accurate and secure.
• Charge late fees when applicable. No exceptions.
• Assist Manager with rent collection and delinquent money.
• LEASING: Meeting and greeting prospects appropriately over phone, email and in person. Encourage prospects to tour the property and community web site.

Requirements

• Possess the ability to read, comprehend, and follow moderately complicated verbal and/or written instructions in English.
• Is organized, capable of maintaining records, basic arithmetical calculation and able to effectively communicate with residents, staff, investors and suppliers/vendors.
• Has excellent customer service skills, sales knowledge and is able to easily work with different types of people, nationalities, multiple deadlines while maintaining efficiency and control over projects assigned.
• Deadlines can at times require some additional hours, usually during move ins/outs.
• In addition, the Manager may share the responsibility of being on call for the community.
• He/she should also be able to lift 25lbs and walk the property and several stairs daily.

Benefits

• Salary as per agreement
• Paid lunches
• Health benefits: single coverage after 60 days employment
• Potential Rent discount
• 401K: upon meeting requirements
• Family Share