Community Manager

Responsibilities

• Own the social content calendar and day-to-day publishing across channels such as Instagram, TikTok, and X, adapting the format, copy, and timing to each platform
• Create and edit social content, including short-form videos, captions, stories, memes, and simple graphics; work with designers and video editors when additional production support is needed
• Manage comments, mentions, and direct messages with a consistent brand voice; answer common questions, encourage conversation, and route account or payment issues to the appropriate support team
• Spot relevant trends, player stories, and conversations in poker, gaming, and internet culture, and turn them into timely content that fits Pure's audience and brand
• Coordinate with marketing, product, and creator partnerships on launches, announcements, events, and creator content; manage asset collection, approvals, and publishing deadlines
• Track reach, engagement, shares, saves, video watch time, audience growth, and referral traffic; report on what is working and test new formats, hooks, and posting times
• Monitor community sentiment and recurring feedback, share useful insights with the team, and flag sensitive issues promptly; follow internal moderation and content approval guidelines

Requirements

• Experience managing social media accounts for a brand, startup, creator, or community, with examples of content you created and results you helped drive
• Strong writing and editing skills, a feel for internet culture, and the ability to adapt a brand's voice across posts, comments, and direct messages
• Comfortable shooting and editing short-form video and making simple social assets with tools such as CapCut, Canva, or Adobe Creative Suite
• Organized and responsive, with the judgment to manage a publishing calendar, prioritize community replies, and use platform analytics to improve content
• Familiarity with poker, gaming, sports, or consumer apps is a plus; comfortable learning the product and explaining it clearly to new and existing users
• Must be able to work on-site in our New York City office

Benefits

• Free Equinox membership for the in-person team
• Dinner provided in the office every night
• Up to $60/day for other meals when in the office (in-person team)
• Medical, dental, and vision insurance, with 100% of premiums covered by the company, starting on your first day
• Weekly dry cleaning and laundry service for the in-person team
• Company computer