Responsibilities

• Acts as or oversees the primary liaison with the Association Board of Directors and homeowners.
• Oversees the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are being effectively utilized, such as the maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set up, attend, and facilitate Board meetings as per PMP standards.
• Prepare Board packages according to PMP’s “Absolutes” and standards.
• Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required.

Requirements

• An active AMS or CMCA designation is highly preferred.
• Experience in homeowners association (HOA) management, property management, or high-end hospitality is strongly preferred.
• Previous HOA experience is highly preferred.

Preferred

• 4 Year College Degree preferred
• 2 Years of experience as an HOA portfolio or on-site manager preferred
• CMCA certification preferred
• Extraordinary customer service skills
• Exceptional customer service skills
• Proficient in Microsoft Word, Excel, and Outlook
• Able to quickly learn and understand company-used software programs
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor