Community Manager (Contract)

Responsibilities

• Lead Community Engagement
• Actively participate in the community daily—commenting, encouraging, and answering questions to maintain a high level of responsiveness
• Set the tone of the community as supportive, motivating, and inclusive
• Ensure high-quality posts and member contributions are acknowledged and amplified internally
• Drive Conversations & Content
• Create and guide engaging discussions using content from Tonal channels, coaches, and members
• Develop thoughtful prompts and conversation starters to encourage participation (3–5 per week)
• Keep community resources, guides, and pinned content organized and up to date
• Work with Channel Strategist to execute content and product feature education and promotion
• Moderation & Community Health

Requirements

• Proven experience building and engaging online communities
• Passion for fitness, wellness, and helping others succeed
• Strong communication skills with a natural ability to connect with people
• Proactive, hands-on, and comfortable being highly present in a community environment
• Experience working cross-functionally with marketing, product, or customer support teams
• Comfortable using social platforms, analytics tools, and community management systems

Preferred

• Familiarity with Tonal is a plus