Community Manager & Content Creator

New York, USA (On-site)

Salary Not AvailableMid LevelFull time

Posted 5 months ago

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Job Summary

Drive Trove’s content and community growth by creating native social content, engaging users, and scaling the community across platforms.

  • Own content creation and conversations across social and community channels.
  • Must-have: proven social-content production and engagement signal interpretation.
  • Standout: scalable systems to grow a vibrant, platform-native community.

Job Description

Responsibilities

  • Create and ship content across social and community channels, testing ideas and iterating based on data, trends, and engagement
  • Be on the front lines: start conversations, answer questions, and define how Trove interacts with users
  • Support launches, drops, and key moments across Instagram, TikTok, X, YouTube, and the platforms we choose to invest in
  • Listen closely to what the community is saying (or not saying) and translate that into clear, actionable insights
  • Explore new platforms, formats, and ways to engage — then double down on what works
  • Collaborate with creators, partners, and early advocates to amplify their content and reach
  • Build light, simple structure so content and community can scale without slowing us down
  • Trove has a strategic, scalable execution plan that integrates owned content and partner channels
  • Your work lives in the open: accessible, clear, and easily understood by the team
  • Content feels native to each platform — never overly polished or manufactured

Requirements

  • Created content for social platforms or communities and learned by tracking, analyzing, and understanding what performed
  • Spent real time inside online communities (Discords, fandoms, niche Twitter, creator ecosystems) and understand tone, norms, and unwritten rules
  • Written in a clear, conversational, human voice aligned with brand and growth goals
  • Managed or moderated a community, account, or audience — even informally — and can speak to your learnings, mistakes, and wins
  • Worked on a small team where you figured things out without much process or direction
  • Understood engagement signals, not just vanity metrics
  • Followed creators, trends, and internet culture closely and can articulate why something takes off
  • Taken ownership of projects and seen them through even when the path wasn’t obvious

Preferred

  • Experience building communities from scratch
  • Comfortable with ambiguity and experimentation
  • Experience with short-form video on Instagram/TikTok

Benefits

  • free health insurance
  • flexible time off
  • meaningful equity
Trove logo

Trove

3.2 Glassdoor

Trove is at the forefront of the branded resale and trade-in industry, providing brands with a robust platform to efficiently launch, manage, and scale their resale programs. Commanding over 75% of the U.S. branded resale market, Trove is trusted by industry leaders such as Canada Goose, Carhartt, Michael Kors, Patagonia, On, and Steve Madden.Trove’s platform features advanced tools, including in-store and digital trade-ins, returns processing, non-new inventory management, resale site building and management, Shopify integration, and peer-to-peer capabilities. These features empower brands to connect with new customers across all demographics, optimize resale strategies with comprehensive analytics, and maintain seamless operations across multiple channels.As a Certified B Corporation, Trove is more than just a technology provider; it is a catalyst for sustainability in retail, driving the industry toward a future where commerce and environmental responsibility go hand in hand.

Founded in 2012
Oakland, California, USA
44% recommend to a friend
31% CEO approval

Funding

Total Funding
$152.5M
Last Raise
$30M
Series E, 3 years ago

Funding History

  • Aug 2023
    Series E • $30M
  • Aug 2021
    Series D • $77.5M
  • Sep 2019
    Series C • $25M

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