Responsibilities

• Customer Engagement: Be the point of contact for companies and employees using Picnic. Ensure a smooth experience and help drive repeat usage.
• Drive expansions : ensure current customers love Picnic and enable expansions - whether getting more orders from current eaters, adding additional dining slots or offices, or even referrals
• Local Marketing: Plan and execute grassroots marketing—flyering, pop-ups, sampling, events, and whatever else you dream up to make Picnic known in your city, for the right POCs.
• Content & Social: Help shape the local brand voice and content to supplement local marketing efforts
• On-the-Ground Insights: Be our eyes and ears in the market—share ideas, trends, and feedback with the broader team.

Requirements

• You love Chicago!
• You’re excited about startups, food, and bringing people together.
• You’re a natural connector—warm, confident, and great at building relationships.
• Recent grad from a top university
• You’ve organized events before (college clubs, campus events, non-profits, etc.).
• Highly organized and able to juggle multiple projects at once.
• Comfortable with data (Google Sheets, dashboards) and making decisions from it.

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Pet insurance discount (Fetch)
• 401(k)
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies
• Paid Vacation Time (1h for every 26h worked)