Responsibilities

• Design and execute a dynamic calendar of tenant events focused on values that build community and engagement.
• Manage all aspects of community events including budgeting, vendor management, onsite execution, and reporting.
• Manage event marketing including updating the tenant app, digital and physical signage, and the building newsletter.
• Own the tenant experience app: content creation, audience management, timely building notices, adoption strategy, and negotiating local perks and partnerships.
• Oversee ordering, restocking, receiving, and inventory of amenity supplies.
• Keep all amenity spaces spotless at all times.
• Document and escalate maintenance and facilities issues through proper channels.
• Maintain clean, organized supply closets.
• Support leasing teams in showcasing building amenities.
• Build strong bonds with occupiers so their days feel personalized and productive.

Requirements

• Experience. 3–4 years in community, hospitality, or customer-facing work.
• Community or hospitality experience. You've designed and delivered tenant programs, events, or comparable hospitality work. You know what drives engagement.
• Communications ability. You write clearly, adapt your tone to your audience, and can manage a content calendar or newsletter in a professional context.
• Organizational discipline. You manage multiple programs and relationships simultaneously without letting details fall through.
• Tenant relationship skills. You build trust quickly, follow through reliably, and make people feel genuinely cared for.
• Comfort with digital tools. Experience with a tenant experience app or similar platform is a strong plus. You learn new tools quickly.

Preferred

• Experience with a tenant experience app or similar platform is a strong plus.

Benefits

• 401k
• dental insurance
• health insurance
• life insurance
• vision insurance