Community Manager at 2K | Kirkland, WA | $79K/yr – $117K/yr

Community Manager

Kirkland, WA (On-site)

$79K/yr – $117K/yrMid Level3+ years expFull time

Posted 2 months ago

Job Summary

Own the community strategy and execution, turning player feedback into product and marketing actions across Discord, social, and in-game channels.

Community Ownership: Lead programs, campaigns, and content that grow engagement and retention while preserving brand authenticity.
Feedback to Roadmap: Turn player insights into actionable inputs for Product, Live Ops, and Marketing with clear prioritization.
Measurement and Reporting: Track sentiment, engagement, and KPI trends to inform leadership and guide iterations.

Job Description

Responsibilities

Serve as an active member of the community team, executing initiatives that improve player satisfaction and retention.
Act as a day-to-day liaison between players and internal teams, gathering community feedback and surfacing actionable insights.
Maintain an authentic brand presence across community channels, keeping messaging aligned with product and marketing.
Run and grow community programs.
Manage campaigns and content calendars that drive interaction across social, Discord, Reddit, and more.
Help create shareable content such as AMAs, patch previews, and dev updates that drive engagement and advocacy.
Monitor trends and community behaviors, flagging shifts and recommending adjustments.
Apply and help refine moderation policies that keep environments safe and inclusive.
Support crisis communications and high-impact player issues, maintaining trust and transparency.
Track community sentiment, trust indicators, and escalation trends, reporting on changes over time.

2K

4.3 Glassdoor

At 2K, we create unforgettable games that turn players into fanatics. Since 2005, we’ve delivered iconic experiences across PC, console, and mobile for millions of players around the world.2K is home to many talented development studios, including 31st Union, Cat Daddy Games, Cloud Chamber, Firaxis Games, Gearbox Software, Hangar 13, HB Studios and Visual Concepts. 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K; renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin®️ as well as the critically and commercially acclaimed PGA TOUR®️ 2K.Our people are the heartbeat of 2K. We foster a culture where everyone is empowered to come as they are, think boldly, and do their best work - together. 2K is a publishing label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).For more information, please visit 2k.com.

Founded in 2005

Novato, California, USA

2.8K employees (1,029 in marketing)

www.2k.com

0% recommend to a friend

100% CEO approval