Community Liaison - Outreach Coordinator

Responsibilities

• Community Relationship Development: Build and maintain relationships with assisted living facilities, nursing homes, rehabilitation centers, senior centers, and community organizations throughout Central Massachusetts.
• Develop referral partnerships with social workers, case managers, financial advisors, healthcare providers, and other professionals.
• Serve as the primary point of contact for community inquiries and partnership opportunities.
• Represent the firm at networking events, community programs, and professional meetings.
• Educational Outreach & Events: Plan, coordinate, and host educational seminars and workshops on relevant legal topics (e.g., estate planning, elder law, asset protection).
• Deliver clear, engaging presentations tailored to seniors, families, and community groups.
• Collaborate with attorneys to ensure content is accurate, current, and aligned with the firm’s services.
• Identify and develop new outreach opportunities to expand the firm’s visibility.
• Business Development: Support the firm’s growth by identifying opportunities to increase referrals and community engagement.
• Track and nurture referral sources and partnership relationships.

Requirements

• High school diploma required; associate or bachelor’s degree preferred (communications, business, social work, or related field).
• Minimum of 2 years of experience in community outreach, business development, client relations, or a similar role.
• Strong interpersonal and relationship-building skills.
• Excellent verbal communication and public speaking ability.
• Proficiency with standard office software and the ability to manage organized records.
• Knowledge, Skills, & Abilities: Ability to work independently and manage a flexible, field-based schedule.
• Strong organizational and time management skills.
• Professional demeanor and ability to represent the firm effectively in public settings.
• Empathy and sensitivity when working with seniors and families.
• Willingness to attend occasional evening or weekend events.

Preferred

• Experience working with senior populations, healthcare organizations, or legal services.
• Familiarity with estate planning, elder law, or related legal areas.
• Established network within Central Massachusetts.

Benefits

• Medical & Dental Insurance, Performance-based bonuses, Generous PTO & Paid Holidays, Complimentary Estate Planning Services, All-expenses-paid trip after 5 years of service, ongoing recognition, team events, and celebrations