Responsibilities

• Provides excellent, proactive customer service to both internal and external customers, to include providing design, production, and outreach support to Public Affairs, with the City Manager’s Office and other city divisions
• Advises and assists the Public Affairs Director and staff in developing outreach strategies and communications materials to support the city’s overall outreach and engagement efforts
• Develops and implements long-range outreach planning, as well as the day-to-day creation of content for main city social media channels
• Develops and edits copy for social media, planning content in advance and ensuring regular, engaging posting on the city’s channels
• Manages the City’s Meta Business Suite, ensuring all division-level social media channels comply with city policy
• Regularly advises and interacts with division-level social media administrators to answer questions, provide best practices, etc.
• Responsible for promoting compliance with applicable digital accessibility standards (including Web Content Accessibility Guidelines) for all city social media channels
• Monitors analytics for the city’s social media and implements strategies to improve reach and engagement
• Supports city efforts to establish and maintain positive and productive community relations between the city and citizens, the business community, media, outside agencies and public officials
• Designs and produces online creative, collateral and publications

Requirements

• Bachelor’s Degree in Graphic Design, Communications, or a related field.
• Two years of experience in public relations, communications, or marketing.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
• Social media content development and account management
• Computer experience in both Mac and PC platforms with software applications devoted to design and computer imaging (Adobe InDesign, Photoshop, and Illustrator), publishing and commercial printing processes, photography, and website design and/or development.
• Knowledge and experience with photography and photographic principles
• Knowledge and experience with video and video editing
• Experience with digital illustration
• Strong knowledge of design principles and art composition, e.g. page layout, color theory, typography, imagery and integration of components into a harmonious whole
• Must possess, or obtain upon employment, a valid Arizona driver’s license

Preferred

• Social media content development and account management
• Computer experience in both Mac and PC platforms with software applications devoted to design and computer imaging (Adobe InDesign, Photoshop, and Illustrator), publishing and commercial printing processes, photography, and website design and/or development.
• Knowledge and experience with photography and photographic principles
• Knowledge and experience with video and video editing
• Experience with digital illustration
• Strong knowledge of design principles and art composition, e.g. page layout, color theory, typography, imagery and integration of components into a harmonious whole