Community Engagement Specialist

Responsibilities

• POSITION RESPONSIBILITIES
• Community Partnerships & Outreach
• Develop, cultivate, and manage strategic partnerships with nonprofit organizations, government agencies, educational institutions, businesses, and community groups that align with Centricity Credit Union’s mission and community impact goals.
• Negotiate, execute, and steward sponsorships and partnership agreements, ensuring all commitments, deliverables, and benefits are fulfilled and tracked.
• Represent Centricity Credit Union at community boards, committees, events, coalitions, and public forums to promote financial empowerment, economic inclusion, and cooperative values.
• Collaborate with internal business lines to connect community outreach participants with relevant products, services, and resources that support financial well-being and membership growth.
• Community Events & Financial Education
• Plan, coordinate, and execute a comprehensive calendar of community outreach initiatives, financial education programs, sponsorship activations, charitable events, workshops, and member engagement activities.
• Manage all aspects of event execution, including budgeting, venue and vendor coordination, logistics, staffing, marketing support, registration, and post-event evaluation.
• Develop and deliver financial education programs tailored to the needs of diverse audiences, including youth, seniors, underserved populations, immigrants, and small business owners.
• Coordinate cross-functional participation to ensure branch staff, lending teams, and leadership are engaged and informed in support of outreach and community events.
• Brand Representation & Communications
• Serve as a professional ambassador for Centricity Credit Union, representing the organization at community events, partnership meetings, media opportunities, and public engagements.
• Create and distribute communications related to community initiatives, including press releases, sponsorship proposals, partner correspondence, award nominations, and impact stories.
• Partner with Marketing and Social Media teams to provide content, photography, video, and event information that supports community engagement and brand awareness efforts.
• Program Management, Reporting & Administration
• Track, analyze, and report on community engagement activities, partnership outcomes, financial education reach, event effectiveness, and return on investment using established performance metrics.
• Prepare monthly, quarterly, and annual reports for leadership and the Board, translating data into meaningful insights that demonstrate community impact and strategic alignment.
• Develop, manage, and monitor departmental budgets for community programming, events, and sponsorship investments.
• Maintain accurate and organized records of partnership agreements, sponsorships, contracts, event documentation, expenditures, and community impact data in compliance with organizational policies and records management requirements.