Community Engagement Specialist

Oklahoma City, OK (On-site)

Salary Not AvailableMid Level1+ years expOther

Posted 7 weeks ago

Job Summary

Own the strategic business development plan, expand the referral network, and drive growth through CRM-driven outreach and community engagement.

  • Strategic planning and market expansion
  • Referral development & relationship management
  • CRM-driven performance monitoring

Job Description

Responsibilities

  • Strategic Planning & Market Expansion: Develop and execute a comprehensive quarterly business plan to increase market share and drive facility growth. Regularly review and adjust strategies to meet evolving market dynamics.
  • Referral Development & Relationship Management: Establish and nurture relationships with key referral sources, including clinicians, judicial systems, hospitals, and community organizations. Implement targeted outreach strategies to expand the referral network.
  • Salesforce CRM Management: Maintain accurate and up-to-date records in Salesforce, ensuring a minimum of 15 daily logged contacts, 2 scheduled meetings, and 85 weekly activities. Utilize CRM data to track performance and inform strategic decisions.
  • Community Engagement & Education: Represent Footprints to Recovery at industry events, conferences, and community outreach programs. Conduct presentations and facility tours to educate potential referral sources and the community about our services.
  • Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) to assess the effectiveness of business development activities. Provide regular reports to leadership, offering actionable insights for continuous improvement.
  • Collaboration & Team Engagement: Participate in weekly team calls and coaching sessions. Collaborate with the Director of Business Development and leadership to align strategies and achieve organizational goals.
  • Budget Management & Compliance: Adhere to the monthly marketing budget and submit expense reports via Expensify. Ensure all activities comply with organizational policies and industry regulations.

Requirements

  • Bachelor7s degree in Public Relations, Healthcare, Business Administration, or a related field. Equivalent experience in public relations or a health-related field may substitute for a degree.
  • Minimum of 1 to 3 years in public relations, communications, or a health-related field. Experience in behavioral health or addiction treatment is highly desirable.
  • Proficiency in Salesforce CRM and Microsoft Office Suite.
  • Strong verbal and written communication skills.
  • Ability to build and maintain professional relationships.
  • Knowledge of state and federal statutes regarding patient confidentiality laws.
  • Understanding of addiction treatment and the 12-Step Recovery Program.
  • Ability to work independently and as part of a team in a fast-paced environment.

Preferred

  • Experience in behavioral health or addiction treatment is highly desirable.

Community Engagement Specialist

AHG MASTER · Oklahoma City, OK · On-site