Responsibilities

• Manage the community end to end. Serve as the day-to-day owner of the Texas Sports Academy family community, including communications, member engagement, response times, and overall member experience.
• Plan and host online events. Design, schedule, and facilitate virtual events such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups. Expand into in-person events as the community grows.
• Coordinate speakers and guests. Identify, contact, and confirm relevant speakers (coaches, athletes, educators, parents, and partners), and manage all event logistics from invitation through follow-up.
• Engage with members on a daily basis. Respond to questions, monitor community channels, and maintain consistent presence across group chats, social platforms, email, and the parent portal.
• Answer family questions. Provide timely, accurate information about Texas Sports Academy’s program, policies, schedules, and resources, and route specialized questions to the appropriate team members.
• Maintain the community calendar. Build and manage a rolling calendar of events and engagement touchpoints to keep families connected throughout the year.