Community Engagement Manager

Responsibilities

• Cultivate and steward relationships with businesses, civic organizations, and community groups to strengthen partnerships and expand support for CAPSC's mission and programs.
• Identify and coordinate opportunities for community involvement through philanthropy, donation drives, volunteer service, and other forms of support.
• Lead volunteer recruitment, onboarding, and engagement across CAPSC's programs and initiatives.
• Collaborate with program staff to identify opportunities for donated goods and services that address agency needs and align with agency priorities.
• Coordinate gifts in-kind, including communications, gift acceptance, logistics, and documentation in Raiser's Edge to ensure accurate gift recognition.
• Develop promotional and outreach materials, including flyers, social media content, and other communications in accordance with approved branding guidelines.
• Maintain detailed records of volunteer service, community partnerships, and in-kind donations to ensure accurate reporting and inform program evaluation.
• Support the planning and execution of fundraising events.
• Coordinate the agency’s participation in community events and outreach activities to increase awareness of services and foster connections.

Requirements

• Bachelor's degree preferred.
• Three to five years of experience in development, community engagement, nonprofit operations, volunteer management, or a related field.
• Strong organizational and project management skills, with the ability to manage competing priorities, meet deadlines, and maintain attention to detail.
• Proficiency in Microsoft 365 applications and experience with CRM, volunteer management, and digital design platforms; familiarity with Raiser's Edge, VolunteerHub, and Canva preferred.
• Demonstrated ability to maintain confidentiality, exercise sound judgment, solve problems independently, and collaborate effectively across departments.
• Proven relationship management skills, with the ability to cultivate and sustain productive partnerships with staff, donors, volunteers, and other key stakeholders.
• Excellent communication, interpersonal, and active listening skills, with the ability to engage respectfully and effectively with individuals from diverse socioeconomic, educational, and cultural backgrounds and life experiences.
• Knowledge of Strafford County, surrounding communities, and local resources preferred.
• Ability to travel and attend meetings, events, and activities as needed, including occasional evenings and weekends.

Benefits

• flexible work schedule
• cell phone
• 403(b) retirement plan
• medical, vision, and dental coverage
• earned time off
• flexible spending and childcare reimbursement accounts
• employee and dependent life insurance
• disability insurance
• twelve paid holidays