Community Engagement Manager

Shreveport, LA (On-site)

$86K/yr – $119K/yrMid Level3+ years expFull time

Posted 8 days ago

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Job Summary

Lead a community engagement team to drive new patient acquisition, develop and execute outreach strategies, and build local partnerships while ensuring compliance and continuous improvement.

  • Own and mentor a field-based team focused on patient acquisition and relationship-building.
  • Drive strategy, training, performance analysis, and stakeholder engagement across communities.

Job Description

Responsibilities

  • Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
  • Facilitate training programs to enhance team skills in community outreach and patient acquisition.
  • Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
  • Build and maintain strong relationships with local organizations, businesses, and community leaders.
  • Organize and participate in community events and health fairs to engage potential patients.
  • Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
  • Ensure all community engagement activities comply with healthcare regulations and organizational policies.
  • Stay informed about industry trends and best practices.

Requirements

  • Bachelor's degree in business, marketing, or related field.
  • 3+ years of experience in field sales, with at least 1 year in a leadership role.
  • Proven track record of meeting and exceeding sales targets.
  • Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong leadership and team management abilities.
  • Ability to analyze data and market trends to inform strategic decisions.
  • Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
  • This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • This is a field sales position, not work from home, and may require evening or weekend hours.

Preferred

  • Bilingual Spanish

Benefits

  • Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
CenterWell logo

CenterWell

CenterWell is a leading health care services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high quality health care that is accessible, comprehensive, and, most of all, personalized. As the largest provider of senior-focused primary care, one of the leading providers of home health care, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc.

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Marketing Roles Posted (Last 30 Days)
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