NYC KIDS RISE logo
NYC KIDS RISE

Community Engagement Associate - Mandarin

New York City, NY (Hybrid)

Salary Not AvailableIntern/New GradFull time

Posted 1 day ago

Job Summary

Own the end-to-end community engagement for the Save for College Program, leading direct parent outreach, workshops, and one-on-one navigation while collaborating with partners and ensuring data accuracy.

  • Lead direct outreach and workshop facilitation for participating parents
  • Coordinate with partners and stakeholders while maintaining data integrity
  • Provide timely follow-up and one-on-one support to help families complete foundational steps

Job Description

Responsibilities

  • Becoming fluent in Save for College Program and college savings account materials in order to be able to present this information in a variety of settings, answer parent questions and work 1:1 with parents
  • Conducting direct outreach to participating parents in person, via phone, text and / or email in order to explain the program and engage them to complete the foundational steps and move down the scale of engagement with the Program
  • Delivering presentations about the Save for College Program and facilitating informational workshops
  • Providing one-on-one navigational and technical support for parents/guardians in viewing their scholarship accounts, opening and linking their own college savings accounts and making deposits
  • Staffing the NYC Kids RISE Hotline in order to answer the questions of participating parents and other stakeholders as well as help them sign up for workshops and complete key program steps
  • Staffing Save for College Program events including supporting the logistics of prep, execution and follow up
  • Ensuring timely follow up and excellent customer service to participating parents including appropriate referrals to other services
  • Working on administrative and logistical projects that support the execution of the direct parent engagement strategy, including sending text messages to Program families
  • Providing feedback and generating new ideas for ways that NYC Kids RISE can support parents to understand the program and complete the foundational steps
  • Representing NYC Kids RISE in interactions with a variety of community stakeholders such as school and community based organization partners

Requirements

  • Bilingual in English and Mandarin (Required)
  • 2-4 years of related work experience
  • Interest in or previous work experience in financial empowerment and / or college and career readiness, and / or community organizing
  • Ability to lead presentations, and facilitate workshops or events in English and Mandarin
  • Strong oral and written communications skills
  • Proficiency in MS/Google Suite
  • Familiarity with Client Relationship Management databases
  • Proficiency in Zoom / Google Meet / MS Teams or other video meeting or webinar technology
  • Availability for some evening, early morning, and weekend events;

Preferred

  • Ability to break down complex concepts in a way that is easy to understand in English and Mandarin
  • Ability to walk someone through the technical aspects of a registration, enrollment or application process in English and Mandarin
  • Previous experience with project management
NYC KIDS RISE logo

NYC KIDS RISE

4.0 Glassdoor

The NYC Kids RISE Save for College Program is a universal, community driven wealth-building platform for New York City neighborhoods that expands access to mainstream financial products; builds individual, family, and collective financial assets; provides financial education for families and students; and brings schools and communities together to support all their children’s futures. The Save for College Program’s model is intended to drive neighborhood-level changes in economic opportunity and mobility by promoting asset building, reinforcing college- and career-going expectations, and strengthening social capital, networks, and infrastructure in neighborhoods across New York City.NYC Kids RISE launched a pilot phase in 2017 in geographic School District 30 (Queens), in partnership with the NYC Public Schools and the City of New York, with founding support from the Gray Foundation. Starting in the 2021-2022 school year, and every year going forward, students in eligible grades enrolled in an NYC public school, including participating charter schools, automatically receive an NYC Scholarship Account with money set aside for future college and career training, and opportunities to earn more through early rewards and Community Scholarships, unless their families choose not to participate.

Founded in 2017
New York, New York, USA
41 employees (3 in marketing)
nyckidsrise.org
1% recommend to a friend

Salaries

Community Management median pay in the United States

$75K/yr

Most pay falls between $60K and $93K. Based on 989 salaries.

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Marketing Team

Marketing Team Size
3 (7% of company)
Marketing Roles Posted (Last 30 Days)
2

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Monthly Visitors
25.1K
Traffic Source Mix
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51.9%
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37%
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6.2%
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1.3%

Headcount Trend

Current headcount: ~41
NYC KIDS RISE logo

Community Engagement Associate - Mandarin

NYC KIDS RISE · New York City, NY · Hybrid