Community Care Liaison

Youngstown, OH (Unknown)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Build and own hospice referral growth by shaping community partnerships and educating stakeholders about comfort-focused care.

  • Build relationships with physicians and referral sources to drive census and position hospice as the preferred provider.
  • Advocate for hospice through community education and empathetic patient-family discussions that guide enrollment.
  • Own ongoing engagement with partners and families to convert referrals into admissions with professionalism and compassion.

Job Description

Responsibilities

  • Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
  • Serve as a dedicated advocate for hospice by educating the community and sharing the value of comfort-focused, patient-centered care.
  • Achieve and exceed census and admission targets by positioning our hospice as a preferred provider within the community.
  • Engage regularly with healthcare providers and referral sources to create strong, collaborative partnerships focused on patient well-being.
  • Lead hospice discussions with patients and families, clearly communicating services and guiding the consent process with professionalism and empathy.

Requirements

  • Education: Bachelor’s degree or equivalent
  • Experience: 1-2 years healthcare specific outside sales experience preferred. 1-2 years outside sales experience preferred or considerable transferrable experience.
  • Travel: Ability to perform regular travel within assigned geography and extended geography for training and meetings.
  • Transportation: Must have reliable transportation. Valid and current driver’s license and current auto insurance required.

Preferred

  • Competitive, self-motivated, and passionate about helping others.

Benefits

  • Medical, Dental, and Vision Insurance, plus Wellness Programs
  • On-The-Job Training, opportunities for advancement and increased compensation
  • Generous Paid Time Off and Paid Holidays
  • Tuition Reimbursement and Certification Assistance
  • Mileage Reimbursement
  • 401(k) with Company Match
  • Additional Voluntary Coverage