Communications Strategist

Responsibilities

• Strategic Leadership & Change Communications:
• Develop and execute comprehensive communication strategies that align with TS&S goals and the broader OF&S cultural and digital transformation.
• Design and implement change management communication plans to support the adoption of new technologies, organizational structures, and operational models.
• Serve as a strategic advisor to TS&S leadership, crafting executive messaging, town hall presentations, and thought-leadership content.
• Create and manage a centralized communications calendar for TS&S, ensuring a consistent and intentional cadence of information.
• Support urgent communications regarding system outages or security updates, ensuring clear and timely messaging during high-pressure situations.
• Technology Translation & Content Development:
• Serve as the primary storyteller for TS&S, researching and writing compelling copy that translates complex topics (e.g., AI, HPC, and cybersecurity) into accessible, layperson’s terms.
• Produce high-quality content across diverse formats, including newsletters, articles, social media, and video.
• Interview subject matter experts (engineers, developers, and researchers) to extract and highlight achievements that showcase TS&S’s contribution to Rice’s mission and strategic plan.

Requirements

• Bachelor’s degree
• In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis.
• 3+ years of progressively responsible experience in communications, public relations, writing, employee engagement, or other closely related field
• Skills:
• Strong writing skills that demonstrate the ability to translate complex technological subjects into concise, accurate, and engaging content. Interest or experience in emerging tech (AI, HPC) is highly desirable.
• Demonstrated experience in change management communications, helping organizations navigate transitions and adopt new behaviors with empathy.
• The confidence and skill to advise senior leaders and draft high-stakes communications on their behalf.
• A self-starter who thrives in evolving environments and can anticipate future trends to formulate actionable communication strategies.
• An eye for detail that ensures every message is polished, accurate, and aligned with Rice’s mission and ethical standards.
• Commitment to digital accessibility, ensuring all content is inclusive and meets university standards.

Preferred

• 5 years of progressively responsible experience in communications, public relations, internal communications, or a closely related field
• Experience using content-management systems and communications platforms (CMS), including Drupal, Storyblok, HubSpot, SMS communication tools, digital-signage platforms, and intranet solutions
• Experience with collaboration and digital accessibility tools (e.g., Asana, Siteimprove).
• Proficiency with Microsoft Office and Google products (e.g., SharePoint, Google Analytics).
• Proficiency with basic graphic or content tools (e.g., Canva).
• Experience supporting content standards, including voice, tone, and style guidelines.