Responsibilities

• Develop and implement strategic communication plans and processes that are tailored to the unique demographics, issues, and available resources of clients
• Meet with client representatives to gain understanding of needs and issues of concern
• Engage with Hazen technical teams to understand complex engineering and utility management issues
• Collaborate closely with other Hazen communication team members to share expertise, resources, and insights
• Advise clients on communications strategy and engagement best practices
• Translate complex technical and regulatory information into clear, accurate, audience appropriate messages and how best to deliver those to key audiences
• Identify and analyze stakeholder groups and recommend effective engagement approaches tailored to diverse audiences
• Prepare compelling content tailored to key audiences for use in outreach materials such as fact sheets, presentations, mailers, infographics, web content, and digital engagement tools
• Attend community meetings, client discussions, and other gatherings as needed

Requirements

• 5–8 years of professional experience in communications, public outreach, public affairs, community engagement, or stakeholder engagement
• Bachelor’s degree in communications, public relations, journalism, or a related field
• Demonstrated experience developing and executing strategic communication efforts tailored to key audiences and issues, using tools and practices relevant to meet defined outcomes
• Strong writing, editing, and message development skills, with the ability to synthesize complex information
• Comfort engaging directly with clients, public agencies, and diverse stakeholders
• Proven strategic thinking skills

Preferred

• Experience working for a water or wastewater agency, or in a consulting agency working with water and wastewater agencies
• Experience working in a consulting agency, or multi-client environment
• Experience supporting infrastructure, environmental, public health, or water related projects
• Familiarity with risk or crisis communications principles
• Experience planning or supporting public meetings and community engagement activities (in person and virtual)
• Experience collaborating with designers, videographers, or web developers to produce outreach materials