Communications Specialist

Responsibilities

• Manage End-to-End Communications: Oversee the development, scheduling, and distribution of multiple weekly company communications across various internal channels.
• Content Creation & Editing: Draft, proofread, and format thoughtful communications, tailoring tone, context, and messaging to suit diverse audiences and business objectives.
• Cross-Functional Collaboration: Partner with cross-functional teams to gather inputs, incorporate feedback, secure necessary approvals, and ensure timely distribution of final communications.
• Process Management: Facilitate internal communication request workflows, optimizing content and streamlining processes for efficient turnaround.
• Intranet Ownership: Maintain and update the company intranet, ensuring content remains fresh, accurate, organized, and engaging.
• Dashboard Management: Manage and monitor dashboards across multiple brands to ensure information remains up to date.
• Event Coordination Assistance: Support virtual and in-person events from end to end, including webinar administration, logistics planning, and presentation material creation.
• Content & Logistics Alignment: Coordinate event materials and run-of-show logistics to deliver seamless event experiences.

Requirements

• Bachelors Degree in Communications or related field; experience may be substituted for part of preferred educational qualifications as appropriate.
• Minimum 2 years of related experience; restaurant/food service preferred.
• Must possess effective written and verbal communication skills for interface with individuals of differing knowledge levels.
• Demonstrated problem-solving/analytical skills.
• Ability to manage internal relationships and address problems/issues as they arise in a professional and productive manner.
• Ability to multi-task, prioritize and organize work to meet deadlines and multiple requests, required.
• Must be self-motivated with strong initiative to learn, and a self-starter able to deal with abstract and non-routine issues.
• Ability to work in a team-orientated, collaborative environment.

Preferred

• Experience in a Franchise organization a plus.