Communications & Public Involvement Coordinator

Responsibilities

• Develop and implement messaging and engagement strategies that educate the community on the purpose, need, benefits and perceived impacts of projects and programs
• Develop news releases, brochures, fact sheets, surveys, media alerts and other collateral for the public and media
• Research and write content for a variety of communication channels, including website, social media, presentations, marketing materials and media notifications, and talking points
• Coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups and/or other stakeholders as assigned
• Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues
• Analyze public feedback and comments and draft responses to public inquiries, escalated stakeholder issues, and media inquiries
• Implement strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram etc.)
• Review and analyze stakeholder feedback, including digital impressions and interactions
• Develop survey questions to collect input from stakeholders on range of topics, and analyze and summarize results
• Direct the work of support services such as graphic design, website development, video, and photography as needed

Requirements

• Bachelor's Degree in Communications/Public Relations, Marketing, Journalism, Urban Planning or a related field
• 3-5 years of communications or planning experience
• Outstanding oral, written and interpersonal communication skills
• Superior organizational, time management and creative skills
• Proven experience writing content for website, social media, and media notifications
• Ability to understand and translate complex, technical information into easy-to-understand content for public consumption
• High attention to detail; proofreading skills
• Deadline driven with the ability to multi-task in a fast-paced environment
• Proven experience using social media for outreach campaigns
• Strong computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint

Preferred

• Communications/public involvement experience with infrastructure (transportation, energy, water, construction, etc.) projects
• Graphic design skills with proficiency in Adobe suite products (InDesign, Photoshop, etc.)
• Bilingual in Spanish with the ability to communicate effectively in Spanish and provide written and in-person translations for materials and at public events
• Previous experience with planning public meetings (in-person and virtual)
• Local candidate (DC/MD/VA)
• Must successfully complete and pass WSP’s Motor Vehicle screening.

Benefits

• WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.