Communications & Outreach Administrator

Responsibilities

• Develop and implement communications strategies that increase public understanding of OIM’s mission, oversight findings, and work
• Translate complex policies, data, and public safety issues into clear, accessible messaging for residents, media, stakeholders, and City leaders
• Manage communications across digital and traditional platforms, including the website, social media, newsletters, reports, presentations, and outreach materials
• Lead community outreach communications and promote public briefings, educational sessions, and engagement opportunities that build awareness and trust
• Monitor community feedback, public sentiment, and emerging issues to identify trends and inform communications strategies
• Serve as a media and City Council liaison by coordinating inquiries, preparing talking points, supporting interviews, and communicating accurate information on sensitive topics
• Build relationships with Denver’s diverse communities, City leaders, law enforcement, and other stakeholders while collaborating with OIM’s multidisciplinary team
• Evaluate communication effectiveness using analytics and community feedback, assist with Colorado Open Records Act (CORA) requests
• Perform other related duties as assigned by the Independent Monitor

Requirements

• Education requirement: Bachelor’s degree in communications, public relations, public policy, journalism, criminal justice, political science, or related field.
• Experience Requirement: Three (3) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• Additional appropriate education may be substituted for the minimum experience requirement

Preferred

• Communications expertise: 3–5 years of experience in communications, public affairs, policy messaging, or community engagement, with strong writing, editing, storytelling, and presentation skills
• Strategic thinking: Experience developing multichannel communications strategies and translating complex policies, data, or public safety issues into clear, engaging messages
• Community engagement: Ability to build trust and relationships with diverse communities and develop inclusive, culturally responsive communications
• Digital communications: Experience with social media, content management systems, digital analytics, or social listening tools
• Professional judgment: Strong discretion, integrity, adaptability, and the ability to work independently and collaboratively
• Commitment to public accountability: A genuine interest in independent oversight, civil rights, transparency, and public safety
• Experience in government oversight, law enforcement accountability, civil rights, or public safety policy
• Familiarity with Denver’s public safety environment and community priorities
• Bilingual in Spanish

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement plan
• 132 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date
• A “flexible” Wellness Day has been approved in support of employee wellness and engagement for city employees. All civilian and benefit qualified employees are eligible to use this day with manager approval and it must be used by Dec. 31, 2026, as it will not roll over into the new year.