Responsibilities

• Research membership models and analyze Big Reuse’s current programs to establish a membership program structure for Big Reuse
• Launch and manage membership program, including member communications and program promotion
• Weekly content creation, including social media posts/reels, newsletters, and/or blogs using content from Big Reuse program teams and Reuse Centers
• Work with program teams to identify opportunities to highlight accomplishments and create collaboration posts with funders to feature updates on exciting projects
• Work with program teams to keep Big Reuse website pages up to date
• Attend occasional program team or Big Reuse special event to capture photo/video footage for communications content and live social media updates
• Maintain cross-program marketing toolkit to spread awareness of all of Big Reuse's work
• Assist Director of Development and Development Coordinator with communications strategy, assets, and campaign pages for 3 annual fundraising campaigns
• Assist Director of Development and Development Coordinator with special projects, such as event invitations, event promotion, targeted newsletters, and advocacy campaigns
• Lead the creation of Big Reuse’s annual report

Requirements

• Strong administrative, organizational, and interpersonal skills
• Strong verbal and written communication skills
• Comfortable developing and leading new projects
• Ability to adjust communication styles and strategies to different audiences and situations
• Comfortable working with a diverse group of individuals in a range of capacities
• Ability to prioritize workload and work independently; self-motivated
• Enthusiasm for creativity and new ideas
• Minimum two years of related work experience
• Ability to work efficiently in work environment where priorities may shift
• Experience/proficiency working with Google Workspace including Gmail, Gdrive, Docs, Sheets and Forms

Preferred

• Experience with launching and operating membership programs
• Experience running social media accounts, including Instagram, Tiktok, Facebook, BlueSky, LinkedIn, and/or Reddit
• Knowledge of membership systems or other Customer Management Service-type programs
• Knowledge of NYC sustainability and environmental programs, and NYC community connections
• Professional writing experience a plus
• Experience with or willing to learn a range of computer applications and online communication tools including Canva, Mailchimp, Givelively, new/mode, Salesforce, Shopify or similar website builders

Benefits

• Staff discount in Reuse Center
• Generous health, vision, life & dental and other benefits
• 24 days paid time off annually (including holiday and vacation) with increase on 2nd and 4th anniversary