Communications and Marketing Manager

Saint Charles, MO (On-site)

$88K/yr – $123K/yrManager5+ years expFull time

Posted 3 months ago

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Job Summary

Lead strategic city communications and marketing efforts, directing internal/external messaging, media relations, and stakeholder engagement.

  • Own development and delivery of comprehensive communications plans and campaigns for high-profile city projects.
  • Must-have: five-plus years of PR/communications experience with exceptional writing.
  • Standout: cross-department collaboration and advisory role to senior leadership.

Job Description

Responsibilities

  • Communications, marketing and campaign development and delivery.
  • Web and digital content development and delivery.
  • Brand stewardship and media relations.
  • Internal communications and stakeholder engagement.
  • Strategic communications support and counsel that drive innovation, creativity, and new approaches aligned with City objectives.
  • Contributing to the development and implementation of strategic plans
  • Work closely with the communications and marketing director to plan, advise on, and deliver effective communications and marketing strategies, and annual action plans.
  • Oversee the planning and delivery of internal and external stakeholder communication on high profile projects.
  • Manage proactive and reactive media relations, including timely responses to inquiries and handling complex or sensitive issues that carry reputational risk.
  • Build trusted relationships with department leaders and provide strategic communications counsel, training, and support as needed.
  • Serve as a point of contact for media and maintain effective relationships with key media sources.
  • Develop and implement proactive communications and community relations strategies, leveraging news releases, newsletters, emails, articles, postings, publications, scripts and electronic media, etc.
  • Support crisis communications and assist in the management of media relations during critical incidents.
  • Proactively develop and implement communication strategies and plans to engage internal and external stakeholders, and to promote City accomplishments and activities.
  • Write, edit, and distribute a variety of communications including newsletters (internal and external), press releases, media responses, website content, leader talking points and position papers.
  • Coordinate with City departments to gather information, develop content, and ensure accuracy.
  • Manage and update communications channels, including the employee intranet, City website, email platforms and digital tools.
  • Assist with public information requests.
  • Serve as a backup for the Communications and Marketing Director, as needed.

Requirements

  • Bachelor's degree in English, Marketing, Communications, Public Relations or related area, with a minimum of five years PR/Communications experience.
  • Exceptional writing and editing skills
  • Strong organizational and time-management abilities
  • Ability to translate complex or technical information into clear, accessible language

Benefits

  • Comprehensive, Cost Effective Benefits Package Medical, Dental, Voluntary Vision, Life and Disability Insurance; FSA; HSA; Lagers Pension- L6 Tier and Deferred Compensation program; Paid Vacation; Paid Holidays; Employee Assistance Programs and Educational Benefits.
City of St. Charles, MO logo

City of St. Charles, MO

The City of St. Charles is an Equal Opportunity Employer. It is the policy of the City that all applicants for employment shall be given fair and equal consideration, regardless of race, religion, color, gender, age, sexual orientation, disability, veteran status or national origin, except that minimum age limits imposed by law are to be observed. If selected for employment a prospective employee must provide satisfactory references for the City and meet our applicable pre-employment qualifications.Follow us on Twitter @saintcharlesmo

St Charles, Missouri, USA
288 employees (20 in marketing)

Traffic Signals

Monthly Visitors
49.9K
Traffic Source Mix
Search
44.8%
Direct
48.9%
Referral
4.9%
Social
0.8%
Paid
0.4%

Headcount Trend

Current headcount: ~288

Marketing Team

Marketing Team Size
14 (5% of company)

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