Job Title: Communications - Digital Communications Specialist

Start/End Dates: 12 Months

Location: Remote

About the Role

Seeking a Digital Communications Specialist to execute and optimize donor communications for our Greenhouse concept centers across email, SMS, app push, and other owned messaging channels.

This role is focused on hands-on activation and delivery, supporting both promotional and transactional communications that enable key donor journeys such as online scheduling, visit preparation, and digital health steps. The Digital Communications Specialist works closely with Marketing, Product, Technology, Operations, and Compliance partners to ensure communications are timely, accurate, compliant, and aligned with donor experience goals.

• This role is ideal for someone who enjoys execution, precision, and continuous optimization in a fast-paced, test-and-learn environment.

Qualifications

What We’re Looking For

Required

• 4–6 years of experience in digital communications, CRM, or lifecycle marketing roles.
• Hands-on experience executing email, SMS, and app-based communications.
• Experience supporting both promotional and transactional messaging.
• Familiarity with CRM platforms such as Salesforce Marketing Cloud or similar tools.
• Strong attention to detail and comfort working in fast-paced, test-and-learn environments.
• Collaborative working style and ability to partner closely with technology and product teams.

Preferred

• Experience supporting digital product or app-based communications.
• Exposure to regulated or high-consideration consumer environments.
• Experience with campaign testing, QA, and performance monitoring.