Communications Manager

Mountlake Terrace, WA (Hybrid)

$84K/yr – $143K/yrMid Level5+ years expFull time

Posted 1 month ago

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Job Summary

Own a broad internal and external communications mandate with executive storytelling, media relations, crisis planning, and reputation management, while keeping voice and messaging consistent across channels.

  • Own cross-channel strategy development, content creation, and executive support tied to business goals.
  • Lead internal and external voice, editorial calendars, and relationships with media, partners, and agency partners.
  • Coordinate spokesperson activities and crisis comms with marketing leadership to shape stakeholder messaging.

Job Description

Responsibilities

  • Plan, develop, create, edit, implement, and evaluate effective communications to accomplish business objectives, which may include: communications strategies, content development, creative direction, writing and editing of print, online, social media, video, or presentation materials; leadership communications support (speechwriting, major communications, board presentations, etc.); corporate storytelling, earned and sponsored content, press releases, crisis communications, and issues management.
  • Consult with executives and employees on projects and initiatives about how communications can support their goals and objectives.
  • May serve as internal or external company spokesperson, in collaboration with marketing and communications leadership.
  • Develop and maintain strong relationships inside and outside the company, which may include media, community groups, producers, providers, etc.
  • Advance and protect Premera's reputation, and ensure that messages are consistent in voice, tone, and messaging.
  • Oversee and maintain accountability for content and functionality of intranet sites (internal company news) or corporate blogs and newsletters (external) and social media (owned channels). Maintain an editorial calendar, edit content from contributors, analyze site metrics, survey readers, and make recommendations for future improvements.
  • Partner with communication staff, employees, and contract writers to ensure effectiveness and consistency of messages and communication plans. May include overseeing external media agencies.
  • Apply creative and technical skills to develop and produce communication content that is engaging and meets objectives of communication efforts. Work with creative design, video, or web designers as needed to oversee materials.
  • Research trends to continually work toward best-in-class communication vehicles and tools. Stay current by exploring and incorporating interactivity/social channels of communication.
  • Oversee communications calendar and ensure strategic coordination and implementation for both internal and external audiences of all communications plans and activities.
Premera Blue Cross logo

Premera Blue Cross

The customer is the center of all we do.Premera is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services to more than 2.8 million people, from individuals to Fortune 100 companies. Premera is committed to improving customers’ lives by making healthcare work better. The company offers innovative health and wellness solutions focused on quality outcomes for patients and controlling costs. The Premera family of companies are based in Mountlake Terrace, Wash., and provide health, life, vision, dental, stop-loss, disability, workforce wellness and other related products and services. Premera Blue Cross is an Independent Licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington state, excluding Clark County.Follow us on Instagram @premera and on Facebook at /premerabluecross!Discrimination is Against the LawPremera Blue Cross complies with applicable Federal and Washington state civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, or sexual orientation. Contact us for free language assistance services and appropriate auxiliary aids and services. To learn more, visit this URL: bit.ly/PremeraLanguageAccess

Founded in 1933
Mountlake Terrace, Washington, USA
3.5K employees