Communications Manager

Gloversville, NY (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 5 hrs ago

Job Summary

Own TFCCs external and internal communications strategy, lead multi‑channel content creation, and manage relationships with media, partners, and staff while ensuring accessibility and cultural responsiveness.

  • Own day-to-day communications across multiple channels and manage content calendars.
  • Build relationships with media and partners to raise TFCC visibility while ensuring inclusive communications.

Job Description

Responsibilities

  • You’ll serve as TFCC’s primary communications resource and work closely with the Chief Operating Officer, leadership, program teams, and operational staff to:
  • Develop and implement communications strategies that support Agency priorities, programs, services, community engagement, and staff engagement.
  • Lead day-to-day communications across social media, website, email, newsletters, print materials, presentations, and other digital channels.
  • Write, edit, proofread, and coordinate high-quality content for a variety of audiences.
  • Manage the Agency’s communications and content calendars.
  • Develop engaging social media content, monitor engagement, and coordinate appropriate responses.
  • Manage website content and coordinate updates with internal staff and external partners.
  • Support internal communications, staff engagement, recognition, wellness initiatives, events, and organizational updates.
  • Develop press releases, media statements, talking points, fact sheets, and other external communications.
  • Build professional relationships with media outlets, community organizations, referral partners, and other stakeholders.

Requirements

  • Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
  • 3–5 years of progressive experience in communications, marketing, public relations, or a related field.
  • Experience developing and coordinating internal and external communications across multiple channels.
  • Experience with social media, website content management, digital communications, media relations, and communications analytics.
  • Excellent writing, editing, proofreading, and verbal communication skills.
  • Strong attention to detail and commitment to accuracy and quality.
  • Ability to communicate effectively with diverse audiences with professionalism and respect.
  • Strong judgment and discretion when working with sensitive or confidential information.
  • Ability to work independently while contributing effectively to a collaborative team.
  • Creativity, initiative, reliability, and a strong work ethic.

Preferred

  • Experience in a nonprofit, healthcare, behavioral health, or community-based organization is a plus.

Benefits

  • Employer-paid Health Insurance (HDHP coverage)
  • Fully Paid Individual Dental and Vision Plans
  • Agency-paid Life Insurance (equal to your annual salary)
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA) with employer contributions
  • Employee Assistance Program (EAP) for mental health and wellness
  • Generous Paid Time Off, including a full holiday week between Christmas and New Year’s
  • 401(k) Retirement Plan with employer match program
  • Ongoing Training, Education, and Staff Engagement Activities
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The Family Counseling Center

2.7 Glassdoor

For 50 years, the Family Counseling Center has been a trusted source of care, connection, and support for individuals and families in our community. As we celebrate this milestone, we reflect on a legacy built on compassion, clinical excellence, and a deep commitment to meeting people where they are—while continuing to look ahead to the future of behavioral health.Today, as a Certified Community Behavioral Health Clinic (CCBHC), the Family Counseling Center is part of a national model focused on expanding access to high-quality, integrated care. This designation allows us to provide comprehensive, person-centered services—including mental health care, substance use treatment, crisis services, and care coordination—ensuring that no one is turned away due to inability to pay or level of need.Our impact is only possible because of the people behind the work. We are proud to foster a supportive, collaborative environment where professionals are empowered to grow, innovate, and make a meaningful difference every day. Whether working directly with clients or supporting operations behind the scenes, our team shares a common purpose: strengthening individuals, families, and our community as a whole.As we honor 50 years of service, we remain grounded in our mission and energized for what’s ahead. The need for accessible, compassionate care has never been greater—and neither has our commitment to providing it.Join us as we continue building on a legacy of care.

Founded in 1976
Gloversville, New York, USA
178 employees
0% recommend to a friend

Marketing Team

Marketing Roles Posted (Last 30 Days)
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Traffic Signals

Monthly Visitors
1.6K
Traffic Source Mix
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36.9%
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28.4%
Referral
8.4%
Social
5.9%
Paid
6.9%

Headcount Trend

Current headcount: ~178
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Communications Manager

The Family Counseling Center · Gloversville, NY · On-site