Responsibilities

• Develop and lead an annual communications and marketing plan aligned with TTC’s strategic plan and External Affairs priorities.
• Identify key audiences and establish clear objectives, messages, and strategies for each.
• Serve as a strategic communications adviser to the Chief of External Affairs, CEO, leadership team, and other staff.
• Partner with the Chief of External Affairs on communications related to City partnerships, public affairs, government relations, and issues affecting the Trail.
• Establish editorial, approval, and planning processes that promote accuracy, consistency, responsiveness, and appropriate executive oversight.
• Set measurable communications goals, monitor performance, and recommend adjustments based on data, community feedback, and emerging needs.
• Steward TTC’s brand, voice, visual identity, and core messages across all channels.
• Lead an integrated content strategy that communicates TTC’s mission, impact, projects, programs, partnerships, and community value.
• Provide strategic oversight of TTC’s website, email, social media, digital advertising, publications, signage, direct mail, video, and other communications platforms.
• Guide the creation and editing of press materials, project communications, community updates, fundraising materials, organizational reports, and multimedia content.

Requirements

• Approximately seven or more years of experience in communications, public relations, marketing, journalism, public affairs, or a related field.
• At least two years of experience supervising employees or leading the work of communications professionals, consultants, or substantial cross-functional teams.
• Demonstrated success developing and implementing an organization-wide communications strategy.
• Excellent writing, editing, presentation, and verbal communication skills.
• Experience with media relations, executive communications, reputation management, or sensitive communications issues.
• Experience managing digital communications and using data to improve results.
• Strong project-management and decision-making skills.
• Demonstrated ability to communicate effectively and respectfully with audiences from varied backgrounds and perspectives.

Preferred

• Relevant professional experience may have been gained through employment, consulting, freelance work, community leadership, military service, education, or other settings. A particular college degree is not required.
• We know that qualified candidates bring different combinations of experience. Applicants who meet many, but not every, preferred qualification are encouraged to apply.
• - Communications experience in a nonprofit, public-sector, civic, environmental, parks, cultural, advocacy, or other public-serving organization.
• - Experience communicating about government partnerships, public projects, fundraising, memberships, sponsorships, or capital initiatives.
• - Familiarity with Austin’s communities, civic environment, or media landscape.
• - Experience with common website, email, social media, analytics, media-monitoring, design, and project-management platforms.

Benefits

• Health Insurance (100% coverage for employee’s medical, dental, vision , life insurance, 401(k) eligibility + up to 2% match with vesting period
• Paid leave: 120 hours of paid time off, 11 paid holidays, and TTC’s annual office closure between December 25 and New Year’s Day