Communications Director

Responsibilities

• 1. Communications Strategy & Organizational Leadership - Develop and lead Frontline DIGNITY's comprehensive communications strategy, ensuring consistent messaging, organizational identity, and alignment across programs, departments, and public-facing initiatives. - Work closely with the Executive Director and senior leadership to shape organizational narratives, identify strategic communications opportunities, and advance organizational priorities. - Lead efforts to expand Frontline DIGNITY's public visibility, strengthen its local, regional and national influence, and engage new audiences and community partners. - Establish and maintain communications systems, editorial calendars, approval processes, and measurable goals that ensure consistency, accountability, and effective execution. - Build the organization's communications capacity over time, including identifying staffing needs, developing infrastructure, and recruiting, mentoring, and supervising additional personnel as resources permit.
• 2. Social Media Management & Digital Content Creation - Lead and execute Frontline DIGNITY's social media strategy across Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms. - Develop and produce creative, engaging, and accessible digital content, including graphics, videos, reels, campaigns, and written messaging that reflect the organization's mission and identity. - Translate complex issues, organizational activities, and emerging developments into compelling public-facing content that informs audiences and inspires meaningful action. - Manage digital engagement, maintain a consistent visual identity, and use performance data to strengthen audience reach and effectiveness.
• 3. Newsletters, Email Marketing, & Community Communications - Develop and manage the organization's newsletters, email campaigns, and community communications, including content creation, distribution, and audience engagement. - Collaborate with organizational leadership and operations teams to translate verified updates, impact data, and organizational priorities into clear, accessible communications. - Maintain effective audience segmentation and messaging systems, ensuring communications are culturally responsive and accessible to English- and Spanish-speaking communities.
• 4. Rapid Response & Crisis Communications - Lead the development and execution of timely, accurate, and responsible communications during immigration enforcement activity, urgent community situations, and emerging crises. - Coordinate closely with operations and organizational leadership to verify information, develop public statements and community alerts, and determine appropriate messaging. - Establish crisis communications procedures and exercise sound judgment regarding confidentiality, community safety, organizational reputation, and the protection of impacted individuals and families.
• 5. Storytelling, Impact Reporting, & Public Education - Develop compelling, dignity-centered narratives that communicate Frontline DIGNITY's mission, community impact, organizational growth, and the experiences of those engaged in our work. - Produce and coordinate impact reports, infographics, educational materials, and website content that translate organizational data and complex issues into accessible public information. - Identify storytelling opportunities that highlight volunteers, community partners, and impacted communities while connecting individual experiences to broader issues and opportunities for collective action.
• 6. Media Relations & Public Relations - Build and maintain relationships with local, regional, and national media, proactively identifying opportunities to strengthen Frontline DIGNITY's public presence and influence. - Develop press releases, media advisories, public statements, talking points, and briefing materials that advance organizational priorities. - Coordinate media inquiries, interviews, and public relations opportunities in collaboration with the Executive Director, preparing organizational representatives for effective public engagement.
• 7. Fundraising, Development, & Campaign Communications - Partner with the Development Director to develop compelling fundraising narratives, donor communications, and campaigns that strengthen financial support and community engagement. - Create and coordinate fundraising materials, digital appeals, promotional content, and communications for organizational campaigns, events, and special initiatives.

Requirements

• Bachelor’s degree in communications, marketing, journalism, public relations, nonprofit management OR demonstrated professional experience developing and executing communications strategies, campaigns, or initiatives, with a portfolio of relevant work.
• Exceptional writing, storytelling, and verbal communication skills, including the ability to translate complex or sensitive information into clear, compelling, and accessible messaging.
• Experience managing social media platforms and independently creating high-quality digital content.
• Strong organizational and project management skills, with a demonstrated ability to manage competing priorities and meet deadlines.
• Creativity, adaptability, initiative, and sound judgment, with the ability to identify opportunities, solve problems, and work independently in a fast-changing environment.
• Strong interpersonal and leadership skills.
• Demonstrated commitment to human dignity and culturally responsive communications.

Preferred

• Experience in nonprofit communications, community organizing, advocacy, political campaigns, or other mission-driven environments.
• Experience building communications systems, leading teams, or supervising staff, contractors, or volunteers.
• Experience in media relations, crisis communications, fundraising communications, or public affairs.
• Spanish-language proficiency or significant experience with multilingual communications.