Responsibilities

• Managing the content, design and distribution of bi-weekly and quarterly MO-ORA newsletters.
• Develop and distribute social posts (Facebook, Instagram) writing copy, sourcing images, and creating graphics.
• Update and maintain moora.org, adding new content and ensuring existing pages remain relevant.
• Write blogs for moora.org, averaging 1-2 posts per month, including program updates, partner spotlights, and event recaps.
• Evaluate performance metrics to improve MO-ORA's website and social media campaigns.
• Stay abreast of current best practices regarding social media management and nonprofit marketing.
• Represent MO-ORA within selected organizations to share information and connect other organizations to refugee resources.
• Identify, coordinate, and conduct community presentation opportunities about MO-ORA programs and refugee-related topics.
• Lead the creation of slide decks, flyers, brochures, and other education materials for general use.
• Communicate regularly with staff, stakeholders, and other interested parties regarding MO-ORA's programs and services.
• Field and respond to public/media inquiries in a friendly and timely manner by regularly monitoring MO-ORA's email account.
• Lead and execute event planning including for World Refugee Day, Welcoming Week, and MO-ORA Quarterly Meetings.
• Ensuring that communications and outreach milestones/goals are met
• Reporting program progress and outcomes including creation of annual program impact reports
• Interacting with community members relative to current projects and initiatives;
• Participating in departmental and organizational meetings and events;
• Performing other assigned duties as necessary for the successful operation of the organization.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, or related field. Those with the equivalent level of experience are also encouraged to apply.
• 1-3 years of related experience.
• Excellent and verbal communications skills as well as interpersonal skills
• Excellent customer service skills
• Proficient in using social media platforms and planning tools
• Demonstrated ability to manage and meet deadlines
• Ability to tailor content and messaging to a variety of audiences.
• Strong working knowledge of Canva, Microsoft Office, Hootsuite, Squarespace, Constant Contact, and Zoom.
• Excellent planning and organizational skills
• Excellent problem-solving and analytical skills, as well as critical thinking ability